At a Glance
- Tasks: Welcome customers with a smile and manage daily reception tasks.
- Company: Join a dynamic team in Newcastle City Centre with Office Angels.
- Benefits: Earn £13-£13.50 per hour, plus 28 days paid leave and exclusive discounts.
- Other info: Enjoy a supportive and inclusive workplace with growth opportunities.
- Why this job: Perfect for those who love customer service and want flexible work hours.
- Qualifications: Great communication skills and a friendly attitude are essential.
The predicted salary is between 13 - 13.5 £ per hour.
Join Our Team as an Ad hoc Receptionist in Newcastle City Centre! Are you a friendly face with a passion for customer service? Our client is on the lookout for a dedicated Ad hoc Receptionist to join their team on a temporary basis. If you thrive in a busy environment and are ready to make a positive impact, this could be the perfect opportunity for you!
Position: Ad hoc Receptionist
Location: Newcastle City Centre
Contract Type: Temporary (flexible ad hoc shifts available to support increased demand during peak periods)
Pay Rate: 13 - 13.50 per hour
Start Date: ASAP - Immediate availability is required
Working Pattern: Monday to Friday, with weekend cover required. Flexibility is required, with assignments ranging from as little as one-day placements to longer-term bookings, depending on business needs.
What You’ll Do:
- Greeting and assisting customers with a warm smile and friendly attitude
- Answering phone calls and directing inquiries to the right team members
- Managing appointments and ensuring smooth day-to-day operations
- Maintaining a tidy and organised reception area
- Providing information about our exciting range of vehicles and services
What We’re Looking For:
- Excellent communication and interpersonal skills
- Previous experience in a corporate reception environment is an advantage!
- A professional and friendly demeanour
- Strong organisational abilities to keep things running smoothly
- Proficiency in computer systems and basic office software
- A passion for the automotive industry is a definite plus!
What Office Angels Offers You:
- 28 days paid annual leave (accrued weekly)
- Exclusive discount vouchers for high-street brands
- Eye care vouchers
- Pension scheme options
If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Ad hoc Receptionist - Newcastle City Centre in Newcastle upon Tyne employer: Ontap Job Search
Christ's College in Sunderland offers a supportive and dynamic work environment for its staff, fostering a culture of collaboration and professional growth. With a focus on employee development and a commitment to work-life balance through term-time working arrangements, this role provides an excellent opportunity for those looking to make a meaningful impact in the education sector. Join us and be part of a community that values dedication and encourages personal and professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Ad hoc Receptionist - Newcastle City Centre in Newcastle upon Tyne
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Ontap Job Search. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Ontap Job Search before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Ad hoc Receptionist - Newcastle City Centre in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Ontap Job Search:Your cover letter is your chance to shine! Tell us why you want to work at Ontap Job Search specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Ontap Job Search!
How to prepare for a job interview at Ontap Job Search
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
