Business Support Coordinator in Worcester

We are seeking a highly organised and proactive Business Support Coordinator to provide dedicated administrative support to the Managing Director of the Onsite, IWS and G-Stow businesses, whilst also delivering wider business administration support across the business areas.

The Company: OnSite is one of the UK’s leading providers of professional contracting services. With a proven track record in the successful delivery of projects and contracts across a broad spectrum of market sectors, OnSite consists of specialist operating areas – drainage, sewer rehabilitation, pipelines, civil engineering, specialist maintenance and rail services.

The Role: This is a newly created role that will be instrumental in ensuring the effective coordination of the MD’s activities and priorities whilst also providing effective administrative support across the wider business. The successful candidate will act as a trusted administrative partner, managing priorities, facilitating communication and helping to drive efficiency through excellent organisational and administrative support.

Key Responsibilities:

• Provide professional and confidential administrative support to the Managing Director.
• Manage the MD's diary, scheduling meetings, and ensuring effective time management.
• Coordinate internal and external meetings, including preparation of agendas, meeting documentation and follow-up actions.
• Manage travel arrangements, accommodation bookings and itineraries.
• Screen and prioritise correspondence, emails and meeting requests where appropriate.
• Prepare documents, reports, presentations and briefing materials to support business activities.
• Maintain accurate records, files and documentation.
• Provide administrative support across the Onsite, IWS and G-Stow businesses as required.
• Support leadership team meetings through scheduling, minute taking and action tracking.
• Assist with the preparation and collation of performance reports, presentations and business updates.
• Support the organisation of internal events, workshops and business meetings.
• Maintain business calendars and coordinate key divisional activities.
• Assist with onboarding administration and other people-related processes as required.
• Support projects and initiatives through effective coordination and administration.
• Act as a key point of contact for internal and external stakeholders.
• Build strong working relationships across all areas of the business.
• Maintain professionalism and discretion when handling sensitive and confidential information.
• Ensure a high standard of customer service and responsiveness at all times.

What You'll Need:

• Previous experience in an administrative, executive support, PA or business support role.
• Excellent organisational skills with the ability to manage multiple priorities simultaneously.
• Strong written and verbal communication skills.
• High level of attention to detail and accuracy.
• Strong proficiency in Microsoft Office applications, including Outlook, Word, Excel and PowerPoint.
• Ability to work independently and use initiative to resolve issues.
• Proven ability to handle confidential information with discretion.
• Strong relationship-building and stakeholder management skills.

What you’ll get in return:

• Family-Friendly Leave Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carer’s Days.
• Financial & Life Assurance Life Assurance cover (role dependant) and a Company Pension Scheme with salary sacrifice options.
• Health & Wellbeing Employee Assistance Programme (8 counselling sessions) and 24/7 Virtual GP access for you and your dependents.
• Lifestyle & Perks Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers.
• Professional Development Hands-on training and ongoing career development opportunities.
• Inclusion & Belonging Active People Networks – Disability & Neurodiversity, Unity+, Women’s Network, Parent & Carer Networking Group and more.
• Performance & Recognition Annual salary review, Reward & Recognition Scheme, and Long Service Awards.

At South Staffordshire Limited, inclusion matters. We have a wide range of employee networks which are employee-led communities that bring our people together, support different perspectives and create a strong sense of belonging. Our people are encouraged to get involved as members or allies. We are committed to building a team that reflects the diversity of the communities we serve. We warmly welcome applications from candidates of all backgrounds, including all genders, ethnicity, sexual orientations, and physical and neurodiverse abilities. We are happy to discuss reasonable adjustments and encourage you to let us know how we can best support you throughout the recruitment process.