Impact and Insights Officer

Impact and Insights Officer

Full-Time 32000 - 36000 £ / year (est.) Home office (partial)
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OnSide Youth Zones

At a Glance

  • Tasks: Lead data analysis and reporting to showcase the impact of youth work across four locations.
  • Company: Join a national charity dedicated to empowering young people in economically disadvantaged areas.
  • Benefits: Enjoy flexible working hours, 25-30 days annual leave, and various corporate perks.
  • Why this job: Be part of a passionate team making a real difference in young people's lives.
  • Qualifications: Ideal for those with data analysis skills and a passion for youth work.
  • Other info: Remote work combined with travel; applications from diverse backgrounds encouraged.

The predicted salary is between 32000 - 36000 £ per year.

These are two unique roles to be impact catalysts across four of Youth Zone locations: Carlisle, Wigan, Wolverhampton and Barnet (London), generating support and building towards a ‘culture of impact’ in all four Youth Zone organisations such that outcome measurement and impact reporting becomes routine and ‘every day’.

Location: Home-working combined with a minimum of 8 days per month across the 2 Youth Zones. One role will support Carlisle and Unitas Youth Zones and the other will support Wigan and Wolverhampton Youth Zones (travel expenses will be covered as part of the package).

Salary: £38,000 – 42,000 per annum (dependent upon experience)

Hours: Full-time (37.5 hours/week)

Contract: Fixed Term Contract – 2 years

Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity and adoption pay; voluntary benefits with discounts on health and wellbeing, retail and leisure.

Closing Date: 9am, Monday 9th June 2025. Please note: we may close the advert earlier depending on the volume of applications.

Interviews: First stage interviews (virtual) will take place Wednesday 25th and Thursday 26th June. Second stage interviews (in person) will take place Wednesday 2nd and Thursday 3rd July in Wolverhampton Youth Zone. There will also be a short, values-based phone interview around the second stage.

About the Role: You will lead on data analysis and reporting on the data held in Salesforce CRM, improving both the quality and quantity of monitoring and evaluation processes, driving improvements in data capture through training and upskilling the Youth Work team, strengthening the ability of the four Youth Zones to demonstrate the measurable impact of youth work delivered. You will also be responsible for measuring and demonstrating the charities’ impact to stakeholders; authoring and providing the necessary data to the leadership and fundraising teams and Board (as required), annual publications such as Trustees Reports and annual Impact Reports. Innovation is a key aspect of this role, involving the introduction and embedding of new methodologies to enhance the qualitative data capture process. You will collaborate closely with a cross section of teams within the Youth Zones, working with the Youth Work delivery teams to feed data into decision making, and with the Communications and Fundraising teams to provide impact measurement and analysis content for use with stakeholders and in donor reporting. Furthermore, it will align impact and data work with national and local policy, and use national census, health, police and other statistical data to position the four Youth Zones for new income generation opportunities.

About You: These two roles are ideal for someone who has the ability to bring technical analysis to life in a youth work setting and can communicate insights in an accessible style to different audiences. The Impact and Insights Officer should be passionate about embracing the power of youth work and be keen to support Youth Zones in evidencing the impact created with young people. It will require someone who can bring impact expertise and creativity to create buy-in and drive improvements in data capture; and someone who is keen to work flexibly and closely with teams of passionate Youth Workers and who is unafraid of the challenge presented by Youth Zones in four very different geographic locations. As a growing and ambitious charity, you will be offered responsibility, variety and the chance to work with a team wholly invested in providing young people the opportunity to fulfil their potential.

About the Organisation: A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities. As an equal opportunities’ employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

Impact and Insights Officer employer: OnSide Youth Zones

As an Impact and Insights Officer with our national charity, you will join a dynamic team dedicated to empowering young people in economically disadvantaged areas. We offer a flexible working environment, generous annual leave, and a strong commitment to employee growth through training and development opportunities. Our inclusive culture fosters collaboration and innovation, ensuring that your contributions directly impact the lives of young people across multiple locations.
OnSide Youth Zones

Contact Detail:

OnSide Youth Zones Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Impact and Insights Officer

✨Tip Number 1

Familiarise yourself with Salesforce CRM, as this role heavily involves data analysis and reporting using this platform. Consider taking online courses or tutorials to enhance your skills in data management and analysis, which will make you stand out during the interview process.

✨Tip Number 2

Research the specific Youth Zones you'll be working with, such as Carlisle, Wigan, Wolverhampton, and Barnet. Understanding their unique challenges and successes will help you tailor your insights and demonstrate your commitment to making a positive impact in these communities.

✨Tip Number 3

Prepare to discuss innovative methodologies for qualitative data capture during your interviews. Think about how you can creatively present data insights to different audiences, as this is a key aspect of the role that will showcase your ability to communicate effectively.

✨Tip Number 4

Network with professionals in the youth work sector and engage with organisations focused on impact measurement. This could provide you with valuable insights and connections that may benefit your application and show your proactive approach to the role.

We think you need these skills to ace Impact and Insights Officer

Data Analysis
Salesforce CRM
Impact Measurement
Evaluation Techniques
Qualitative Data Capture
Report Writing
Stakeholder Engagement
Communication Skills
Training and Upskilling
Collaboration
Policy Alignment
Creativity in Methodology
Flexibility in Working
Passion for Youth Work

Some tips for your application 🫡

Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Impact and Insights Officer position. Tailor your application to highlight how your skills and experiences align with the specific duties mentioned in the job description.

Craft a Compelling CV: Your CV should clearly showcase your relevant experience in data analysis, impact measurement, and youth work. Use bullet points to outline your achievements and quantify your impact where possible. Make sure to include any experience with Salesforce CRM or similar tools.

Write a Strong Cover Letter: In your cover letter, express your passion for youth work and your understanding of its impact. Highlight your ability to communicate insights effectively and your experience in collaborating with diverse teams. Be sure to mention your flexibility and willingness to travel between the Youth Zones.

Proofread and Edit: Before submitting your application, take the time to proofread and edit your documents. Check for spelling and grammatical errors, and ensure that your writing is clear and concise. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at OnSide Youth Zones

✨Understand the Role's Impact

Make sure you grasp what it means to be an Impact and Insights Officer. Familiarise yourself with how data analysis and reporting can influence youth work and demonstrate measurable impact. Be ready to discuss how your skills can contribute to building a culture of impact across the Youth Zones.

✨Showcase Your Analytical Skills

Prepare examples of your previous work involving data analysis, especially in a youth work or charity context. Highlight any experience you have with Salesforce CRM or similar tools, and be ready to explain how you've used data to drive improvements in past roles.

✨Communicate Clearly

Since the role involves communicating insights to various audiences, practice explaining complex data in simple terms. Think about how you can make your insights accessible to different stakeholders, from youth workers to board members.

✨Emphasise Collaboration

This position requires working closely with diverse teams. Be prepared to discuss your experience in collaborative environments and how you can foster teamwork among the Youth Work delivery teams, Communications, and Fundraising teams to achieve common goals.

Impact and Insights Officer
OnSide Youth Zones
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