At a Glance
- Tasks: Lead advocacy services and support a team to empower vulnerable adults.
- Company: Join ONSIDE, a creative and collaborative community making a real difference.
- Benefits: Enjoy competitive pay, sick leave, and access to wellness resources.
- Other info: Flexible working hours with a supportive work/life balance culture.
- Why this job: Make a lasting impact in your community while developing your career.
- Qualifications: Experience in health and social care, team management, and advocacy services.
The predicted salary is between 32474 - 39690 £ per year.
Part Time Hours: 34 hours per week
Location: Hereford, Herefordshire
Contract Type: Permanent
This is a rolling advert. Interviews will be scheduled on a rolling basis, and the advert will close upon successful appointment.
Make a Real Difference as a Service Manager! Are you an experienced Services Manager in health and social care looking to make a meaningful impact? Or an Advocate looking to progress to the next level? If you have an understanding of advocacy services, whether through lived experience or professional experience within health and social care and are passionate about supporting vulnerable adults, we’d love to hear from you!
About the role
ONSIDE is seeking an experienced, person-centred and values-led Service Manager to lead our statutory advocacy services in Herefordshire, alongside managing out-of-county advocacy provision. You will play a vital role in ensuring vulnerable and disadvantaged people have their voices heard and rights upheld. Providing operational leadership supporting a team of advocates and volunteers delivering high-quality advocacy service that are safe, ethical and compliant. Supporting, coaching and line managing the team to achieve outstanding outcomes. Your role will be ensuring adherence to statutory frameworks, safeguarding standards and legislation, while overseeing referrals, case management, service delivery and performance monitoring. Leading on quality assurance, evaluation and continuous improvement. As the Service Manager, you will work closely with the Head of Services to drive service development, innovation and growth ensuring our work remains person-centred, accessible and responsive to local need. This is a fantastic career opportunity to make a real and lasting impact on people’s lives.
Learn More About Our Work
- Company Sick Pay Scheme (after qualifying service)
- Additional Maternity & Paternity Pay (after qualifying service)
- 24/7 Employee Assistance Programme
- Access to premium Calm App
- Employee Engagement Forum to ensure our employee’s voices are heard!
- Supportive working environment & good work/life balance culture
- Support with continuous professional development
Who are we looking for?
We’re looking for a Service Manager with proven experience in team management and service delivery within a multi-disciplinary environment with a background in health and social care, charity sector, or advocacy services. You will also require experience in supporting vulnerable or disadvantaged adults with a strong understanding of safeguarding, equality, diversity, and inclusion. As a Service Manager you will need excellent communication and stakeholder management skills to include staff, peers, partnerships and other key stakeholders. It is desirable to have knowledge of statutory advocacy such as IMCA, Care Act etc. and an understanding of legal and ethical frameworks within advocacy. This is an excellent opportunity for an Advocate looking to progress their career or a health and social care manager to take a step into advocacy and make a lasting impact in their community.
Someone like you? If you embrace difference and operate with integrity. If you are committed to fairness and justice. If you’re looking for a job that you can be proud of and be passionate about. These values run through our entire organisation. ONSIDE is a creative, collaborative community where people feel free to share new ideas or ask for support. If something’s not right, we don’t just change it. We change ourselves too. Our amazing team of skilled staff and volunteers make a difference to the lives of over 15,000 people a year!
ONSIDE reserve the right to withdraw this vacancy before the closing date. This is a rolling recruitment campaign. Applications will be reviewed as they are received and interviews arranged throughout the advertising period. We reserve the right to close this vacancy once a suitable candidate has been appointed, so early applications are encouraged. Applicants who have previously applied for this role within the last 6 months do not need to reapply, as their application remains on record and has already been reviewed.
Service Manager (Advocacy) in Hereford employer: Onside Advocacy
ONSIDE is an exceptional employer dedicated to fostering a neuro-affirming and inclusive work culture in Herefordshire. With a strong commitment to employee wellbeing, we offer generous benefits such as 26 days of annual leave, a supportive environment for professional development, and a focus on work-life balance. Join us in making a meaningful impact on the lives of children and families while growing your career in a role that values your unique experiences and contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager (Advocacy) in Hereford
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Onside Advocacy, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Onside Advocacy. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Onside Advocacy's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Service Manager (Advocacy) in Hereford
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Onside Advocacy. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Onside Advocacy.
How to prepare for a job interview at Onside Advocacy
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Onside Advocacy.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Service Manager (Advocacy) at Onside Advocacy.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Onside Advocacy that you're ready to hit the ground running in the Service Manager (Advocacy) role.
