Resident Caretaker

Resident Caretaker

Full-Time 29000 - 44000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Support tenants, manage property inspections, and ensure a safe living environment.
  • Company: Join Onni Group, a leader in community building across North America.
  • Benefits: Competitive pay, health benefits, gym access, and local discounts.
  • Why this job: Make a real difference in residents' lives while growing your career.
  • Qualifications: Customer service experience and basic computer skills required.
  • Other info: Fun, collaborative culture with plenty of team-building events.

The predicted salary is between 29000 - 44000 Β£ per year.

Join to apply for the Resident Caretaker role at Onni Group of Companies

Job Description

Are you passionate about supporting tenants? Our dynamic portfolio awaits a customer-focused team player like you! At the forefront of this role is the chance to build meaningful relationships with residents and vendors. As a Property Manager, each day brings new learning opportunities. If you\’re eager to jump right into a fast-paced environment and contribute to the experience of our tenants, explore this opportunity! It may be everything you\’ve been looking for.

This position is based in Surrey, BC.

Perks & Benefits

  • Competitive pay & a Comprehensive Benefits Package.
  • Benefits include company-paid extended health care, dental care, vision care, life insurance, critical illness, and critical life insurance.
  • Annual Education Allowance
  • Generous Referral Program
  • Fun & collaborative company culture with lots of team building events
  • Local discounts to restaurants, clothing stores, personal training, and more
  • Free access to a fully equipped gym
  • Friends and Family rates for hospitality brands.

What You Will Do

General

  • Ensure adherence to company and property rules by tenants.
  • Enforce Residential Tenancy Act regulations.
  • Attend to emergencies promptly.
  • Collect and review maintenance requests from tenants.
  • Maintain good communication and responsiveness with tenants.

Property Inspection and Security.

  • Daily and nightly property inspections.
  • Report vandalism and damage.
  • Monthly unit inspections.
  • Secure common area amenities and facilities.
  • Check operational status of equipment and furniture.

Caretaking

  • Clean common areas thoroughly.
  • Maintain cleanliness and security in underground garage/basement.
  • Keep storage areas and rental office tidy.
  • Ensure cleanliness and security in mechanical rooms.
  • Maintain cleanliness and functionality of lobbies and entrances.
  • Clean vacated suites and ensure move-out requirements are met.
  • Maintain cleanliness and appearance of the building exterior.

Rental Responsibilities

  • Handle rental inquiries and conduct showings.
  • Complete move-in and move-out condition reports accurately.
  • Collect rent and deposits, follow up on late payments.
  • Process Residential Tenancy Act notices and ensure compliance.

What You Will Bring

  • Excellent email correspondence
  • Able to read, write and speak English
  • Basic operations of a computer and smart phone
  • Customer service experience
  • Previous Building Manager/Operator or related field experience

Salary Range
$41,000.00 to $62,500.00 CAD

About The Company
For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

How To Apply
Please apply through the link on the job posting and attach your resume and any other required documents.
We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.

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Resident Caretaker employer: Onni Group of Companies

Onni Group of Companies is an exceptional employer that prioritises the well-being and growth of its employees. With a vibrant work culture in Surrey, BC, you will enjoy competitive pay, comprehensive benefits, and opportunities for professional development, all while being part of a collaborative team dedicated to enhancing tenant experiences. The company also offers unique perks such as local discounts and free gym access, making it a rewarding place to build your career.
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Contact Detail:

Onni Group of Companies Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Resident Caretaker

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Onni Group. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their community.

✨Tip Number 2

Practice makes perfect! Prepare for common interview questions related to customer service and property management. Think about your past experiences and how they relate to the Resident Caretaker role. We want you to feel confident when discussing your skills!

✨Tip Number 3

Show off your personality! During the interview, let your passion for supporting tenants shine through. Share stories that highlight your customer service experience and how you've built relationships in previous roles. We love seeing candidates who are enthusiastic and personable!

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!

We think you need these skills to ace Resident Caretaker

Customer Service
Communication Skills
Property Management
Emergency Response
Maintenance Request Handling
Property Inspection
Security Awareness
Cleaning and Caretaking
Rental Management
Knowledge of Residential Tenancy Act
Basic Computer Skills
Email Correspondence
Team Collaboration
Attention to Detail

Some tips for your application 🫑

Show Your Passion: When you're writing your application, let your enthusiasm for supporting tenants shine through! We want to see that you genuinely care about building relationships and making a positive impact in the community.

Tailor Your Resume: Make sure your resume highlights relevant experience, especially in customer service or property management. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your strengths!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your email correspondence is professional yet friendly. Remember, first impressions count!

Apply Through Our Website: Don’t forget to apply through the link on the job posting! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Onni Group of Companies

✨Know the Company Inside Out

Before your interview, take some time to research Onni Group of Companies. Understand their values, mission, and the communities they serve. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Customer Service Skills

As a Resident Caretaker, you'll be interacting with tenants daily. Prepare examples from your past experiences where you've successfully handled customer inquiries or resolved issues. Highlighting your ability to build relationships will resonate well with the interviewers.

✨Be Ready for Scenario Questions

Expect questions that put you in hypothetical situations related to property management and tenant interactions. Think about how you would handle emergencies or maintenance requests. Practising these scenarios can help you respond confidently during the interview.

✨Dress the Part

While the role may involve practical work, dressing smartly for the interview shows professionalism. Opt for business casual attire that reflects your respect for the opportunity and the company culture. First impressions matter!

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