At a Glance
- Tasks: Lead and optimise IT support and project services for a major client account.
- Company: Join ONNEC Group, a leader in workplace technology services.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Opportunity to work in a collaborative team focused on excellence.
- Why this job: Be the key contact for clients and drive impactful service delivery.
- Qualifications: Experience in service delivery management and strong leadership skills.
The predicted salary is between 51750 - 63250 £ per year.
ONNEC Group is seeking a Service Delivery Manager to own and optimise Support & Project Services on a major client account.
You will be the main client contact and work with the operations team to maximise satisfaction, efficiency and profitability.
You will lead a team, drive service measurements in an ITIL setting, and report monthly on financial and operational performance while ensuring high quality, compliant delivery across campuses.
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Workplace Technology Services Delivery Lead employer: Onnec
Onnec is an excellent employer that fosters a collaborative and innovative work culture, allowing Junior Software Support Analysts to thrive in a hybrid environment. With a strong emphasis on employee growth, the company offers apprenticeship programs and continuous training opportunities, ensuring that team members can enhance their skills while contributing to critical business systems. Located in a dynamic area, Onnec provides a supportive atmosphere where problem-solving and attention to detail are highly valued, making it a rewarding place for those seeking meaningful employment.
