At a Glance
- Tasks: Provide system support and troubleshoot issues for core business systems.
- Company: Join ONNEC Group, a leading tech partner with a diverse and inclusive culture.
- Benefits: Enjoy hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic environment with a focus on equality, diversity, and career development.
- Why this job: Be part of a rapidly growing team making a real impact in technology.
- Qualifications: Experience in systems support, strong problem-solving, and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
ONNEC Group are a leading independent technology partner and global integrator, with over 30 years experience, and a team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere. From structured cabling to managed services, our end-to-end services give infrastructure that can be completely relied on. We offer a complete solution for business connectivity. We are a rapidly growing organisation and finding and retaining the highest calibre of people is fundamental to us for the success of our business. We work hard to create a challenging, supportive and satisfying working environment for all our employees. ONNEC has successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace.
Hybrid Work arrangement: 3 days from the London Office, 2 days’ remote from home.
What you’ll be doing as our Systems Support Administrator:
- Provide day-to-day system support for core business systems including GeneticIQ, Sage, Power BI, and PeopleHR.
- Act as the first point of contact for system-related support queries.
- Logging tickets on users' behalf on service portal Halo.
- Troubleshoot and resolve user issues.
- Maintain system data integrity.
- Support system upgrades, enhancements, and testing.
- Create and maintain system documentation.
- Support onboarding and training for users.
- Monitor system performance and recommend improvements.
- Manage user access and permissions.
- Support reporting and data extraction.
- Assist with system-related projects.
What we’re looking for in our Systems Support Administrator:
- Experience ideally in a Systems Support or admin role.
- Awareness of systems and relational databases.
- Strong problem-solving skills.
- Excellent attention to detail.
- Strong organisational and prioritisation skills.
- Excellent communication skills.
- Proactive and solution-oriented.
- Strong MS Office skills (Excel, Word, Teams).
- Ability to work independently and as part of a team.
If you feel you have the required skills and experience, apply now to be considered as our Systems Support Administrator - we’d love to hear from you!
Trainee Systems Support Administrator employer: Onnec
ONNEC Group is an exceptional employer that prioritises employee growth and satisfaction, offering a dynamic work culture where innovation thrives. With a commitment to diversity and inclusion, our hybrid work model allows for flexibility while being part of a supportive team dedicated to delivering top-notch technology solutions. Join us in London and be part of a rapidly growing organisation that values your contributions and fosters professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Systems Support Administrator
✨Get Involved in IT Communities
Join local IT meetups or online communities geared towards consulting. Being part of these networking circles can help you learn about upcoming trainee roles at companies like Onnec and gain insider tips from current consultants.
✨Leverage University Career Services
If you’re still in school, tap into your university's career centre. They often have exclusive links to internships and trainee programs. Many firms, including Onnec, collaborate with universities to find fresh talent.
✨Show Off Your Projects
Create a portfolio that showcases your technical skills or consulting projects. Even if you haven’t had formal work experience, personal projects or coursework can make you stand out when applying for a trainee position at Onnec.
✨Apply Early and Often
Trainee positions can be highly competitive, so keep an eye on different platforms, including our website, for openings at Onnec. Don’t hesitate to apply for multiple roles; it’s all about getting your foot in the door!
We think you need these skills to ace Trainee Systems Support Administrator
Some tips for your application 🫡
Show Off Your Tech Savvy:In IT consulting, demonstrating a solid understanding of tech trends and tools is super important. Make sure your CV highlights relevant coursework, any tech-related projects, or even certifications you might have — they could really set you apart. Don't forget to include your proficiency in software or programming languages that are commonly used in the industry!
Tailor That Cover Letter!:For a trainee role, your cover letter is your chance to show your enthusiasm and eagerness to learn. Mention what draws you to Onnec specifically and how the role will help you grow in the field of IT consulting. Keep it personal and reflect your passion for tech and consulting!
Highlight Team Projects:IT consulting isn't just about technical skills; it's a lot about teamwork too! If you've worked on group projects at university or during internships, make sure to mention them. Describe your role, what tools you used, and any outcomes — this will show you can collaborate effectively on tech solutions.
Prepare Your Portfolio:Although you might not have a ton of experience yet, don’t shy away from showcasing what you’ve worked on. If you’ve done any relevant projects, whether for coursework or personal interests, compile them into a digital portfolio. Include links in your application so we can easily check out your work — it’ll give us a glimpse of your potential!
How to prepare for a job interview at Onnec
✨Nail Your Technical Knowledge
In IT consulting, you'll want to demonstrate a solid grasp of both technical concepts and consultancy methods. Be prepared to tackle some technical questions on software, networking, or project management tools relevant to the position. Brush up on popular frameworks and methodologies like Agile and ITIL — these are often the bread and butter of conversations in this field.
✨Show Your Problem-Solving Skills
Consulting is all about finding solutions for clients, so expect situational questions that test your analytical thinking. Think of past experiences, even if it’s from university projects or group work, where you solved a technical challenge or improved a process. Show how you approach problems methodically—it’s all about showcasing your thought process.
✨Sizzle Your Motivation
As a trainee in IT consulting, the main thing they're looking for is your potential and willingness to learn. Be ready to explain why this role excites you, and how it aligns with your career aspirations. Talk about your passion for technology and how you see yourself growing in the company. They want to invest in someone who’s enthusiastic and eager to take on challenges.
✨Master Your Portfolio Presentation
Even for a trainee role, having a portfolio or examples of relevant work can set you apart. Whether it’s projects from your coursework or personal tech initiatives, be ready to discuss these and how they've equipped you with valuable IT consulting skills. If you’ve completed any team projects, explaining your specific contributions can paint a clear picture of your collaborative approach.
