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- Tasks: Support the sales team with order processing, CRM updates, and bid preparation.
- Company: Join ONNEC Group, a leading tech partner with 30+ years of experience in connectivity solutions.
- Benefits: Enjoy a supportive work environment, opportunities for growth, and a commitment to diversity.
- Why this job: Be part of a dynamic team that values your contributions and fosters professional development.
- Qualifications: Familiarity with CRM systems and strong skills in Microsoft Office are essential.
- Other info: This role offers a chance to make an impact in a rapidly growing organisation.
The predicted salary is between 24000 - 36000 £ per year.
ONNEC Group are a leading independent technology partner and global integrator, with over 30 years experience, and an 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere. From structured cabling to managed services, our end-to-end services give infrastructure that can be completely relied on. We are a rapidly growing organisation and finding and retaining the highest calibre of people is fundamental to us for the success of our business. We work hard to create a challenging, supportive and satisfying working environment for all our employees. ONNEC has successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace.
The Sales Support Administrator will play a crucial role in supporting ONNEC's sales team to ensure smooth operations and efficient processes such as assisting the Sales Operations Manager in supporting the Pre Sales & Sales Teams by providing administrative support for Tender and Proposal preparation stages of the Bid Process through to Opportunity being Won or Lost.
What you’ll be doing as our Sales Support Administrator:
- Order Processing: Accurately input sales orders into the ERP system on time.
- Customer Relationship Management (CRM): Update customer and sales opportunity info in the CRM system. Track customer inquiries, feedback, and sales progress. Maintain accurate sales pipeline for forecasting.
- Sales Team Support & Process Compliance: Assist with administrative tasks like meeting scheduling and presentations. Coordinate communication between sales and other departments. Help prepare and submit bids for RFPs, PQQs, and tenders. Gather necessary information from various teams (Sales, Finance, Legal, Technical) for bids. Ensure proposals are timely, meet specifications, and are delivered on time. Organise meetings, events, and sales training. Review proposals, tenders, and quotes for quality and compliance with company standards. Follow and enforce sales processes and procedures. Maintain professionalism and confidentiality when dealing with clients.
- Document Management: Organise and maintain sales orders, proposals, and customer documents. Keep the tender library organised and secure.
- Product Knowledge Support: Stay updated on company products, services, and market trends.
What we’re looking for in our Sales Support Administrator:
- Familiarity with CRM systems (Intact/Sage/Netsuite).
- Use of Microsoft products, especially a good working knowledge of Word, Excel and PowerPoint.
- Ability to produce high-quality proposals, presentations, and documents.
- Good organisational skills.
- Good inter-personal skills & communication skills.
- Work well under pressure.
- Flexible approach.
- Meet tight deadlines with thoroughness.
- Ability to deal with and prioritise high workloads & take ownership as well as resolving of problems/issues.
- Enthusiastic and dynamic personality.
- Customer focused and facing.
- Presentable and a confident manner.
Key Relationships:
- External: Clients, Suppliers, and Manufacturers.
Success Measurements:
- Timely and high-quality tender documents.
- Adherence to procedures.
- Compliance with data security and environmental standards.
If you feel you have the required skills and experience, click apply now to be considered as our Sales Support Administrator – we’d love to hear from you!
Contact Detail:
Onnec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Familiarise yourself with the specific CRM systems mentioned in the job description, such as Intact, Sage, or Netsuite. Having hands-on experience or even a basic understanding of these platforms can set you apart from other candidates.
✨Tip Number 2
Brush up on your Microsoft Office skills, particularly in Word, Excel, and PowerPoint. Being able to create high-quality proposals and presentations quickly will demonstrate your readiness for the role.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. This could be through a brief discussion during the interview about how you prioritised workloads effectively.
✨Tip Number 4
Research ONNEC Group's products and services thoroughly. Understanding their offerings and market trends will not only help you in the interview but also show your genuine interest in the company and its mission.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Support Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have with CRM systems, order processing, or administrative support. Use specific examples to demonstrate your organisational skills and ability to work under pressure.
Craft a Strong Cover Letter: Write a personalised cover letter that showcases your enthusiasm for the role and the company. Mention ONNEC Group's commitment to diversity and inclusion, and explain why you would be a great fit for their team.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Onnec
✨Know Your CRM Systems
Familiarise yourself with the CRM systems mentioned in the job description, such as Intact, Sage, or Netsuite. Be prepared to discuss your experience with these tools and how you can leverage them to support the sales team effectively.
✨Demonstrate Organisational Skills
Highlight your organisational skills by providing examples of how you've managed multiple tasks or projects in the past. Discuss specific methods you use to stay organised, especially when dealing with tight deadlines and high workloads.
✨Showcase Your Communication Skills
Since the role involves coordinating communication between various departments, be ready to demonstrate your interpersonal and communication skills. Share examples of how you've successfully collaborated with different teams to achieve a common goal.
✨Prepare for Proposal Discussions
Understand the importance of high-quality proposals and be ready to discuss your experience in preparing tender documents. Bring examples of past proposals you've worked on and be prepared to explain how you ensured they met specifications and were delivered on time.
