PMO Quality Manager

ONNEC Group are a leading independent technology partner and global integrator, with over 30 years experience, and a team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere. We offer a complete solution for business connectivity. We are a rapidly growing organisation and finding and retaining the highest calibre of people is fundamental to us for the success of our business. ONNEC has successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace.

The Quality Manager will be responsible for defining, implementing, and enforcing quality standards across all projects within Operations. The Quality Manager will work to ensure adherence to company standards, client specifications, and relevant industry certifications (e.g., TIA/EIA, BS/EN, ISO/IEC). This person will work within the PMO to standardise practices, mitigate project risk, and drive continuous quality improvement across the project portfolio.

The Quality Manager will have proven experience of overseeing quality aspects in Hyperscale Data Centre installations, with extensive knowledge of the associated operations processes and procedures. They will possess proven leadership skills with excellent influencing and communication skills. Meticulous attention to detail with a diligent approach to reviewing and developing quality procedures is essential for this role along with a continuous improvement mindset.

What you’ll be doing as our Quality Manager:

• Standard and policy development: Establish and maintain comprehensive quality assurance policies, standards, and procedures in line with client and ONNEC requirements.
• Audit and review: Plan and lead periodic and independent quality reviews and audits of ongoing and completed projects to assess compliance with standards.
• Risk and issue management: Monitor project risks related to quality and ensure proper mitigation strategies are implemented.
• Process improvement: Analyse audit findings and project performance data to identify trends and opportunities for process improvements.
• Documentation and reporting: Develop and maintain a centralised repository for quality-related documentation, including audit reports, and quality plans.
• Training and support: Conduct training for project teams and contractors on expected quality requirements and standards.
• Stakeholder collaboration: Work closely with project managers, site teams, clients, and subcontractors to communicate quality expectations.
• Resource and compliance oversight: Ensure that project resources responsible for quality are suitably equipped and trained.
• Client Relations: Liaise with client representatives and external quality assurance officers during project inspections.

What we’re looking for in our Quality Manager:

• Extensive experience in quality management (QA/QC) within Telecommunications Infrastructure Cabling, ICT, Security, or Data Centre environments.
• Proven experience supporting and assuring quality on Hyperscale Data Centre projects.
• Strong knowledge of quality management systems, including ISO9001:2015.
• Demonstrated ability to define, implement, and embed quality standards across complex project environments.
• Experience conducting audits, inspections, non-conformance management, and corrective actions.
• Strong understanding of technical documentation and industry standards.
• Confident communicator with the ability to deliver client-facing presentations.
• Working knowledge of PRINCE2 or equivalent project management methodologies.

If you feel you have the required skills and experience, click apply now to be considered as our Quality Manager.