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For Companies At a Glance
- Tasks: Oversee operations and support services for multiple client accounts in IT and telecoms.
- Company: Leading technology partner based in Greater London with a focus on innovation.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Why this job: Join a team that values customer satisfaction and staff development while making an impact.
- Qualifications: Experience in telecommunications and strong leadership skills are essential.
- Other info: Ideal for those passionate about service delivery in a regulated industry.
The predicted salary is between 48000 - 72000 £ per year.
A leading technology partner in Greater London is looking for a Service Delivery Manager (SDM). The successful candidate will be responsible for operations and support services across multiple client accounts.
Key responsibilities include:
- Ensuring customer satisfaction
- Financial and operational performance
- Staff development
The ideal candidate will have significant experience in telecommunications infrastructure and management roles, with a strong focus on team motivation and service delivery. A background in regulated industries is a bonus.
Lead Service Delivery Manager – IT & Telecoms employer: Onnec
Contact Detail:
Onnec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Service Delivery Manager – IT & Telecoms
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT and telecoms sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in service delivery and team management. When you get the chance to chat with potential employers, share specific examples of how you've improved customer satisfaction or operational performance.
✨Tip Number 3
Practice makes perfect! Before any interviews, do some mock sessions with friends or mentors. Focus on articulating your experience in telecommunications infrastructure and how you motivate teams. The more comfortable you are, the better you'll perform!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Tailor your application to highlight your relevant experience in regulated industries and service delivery. Let’s get you that Lead Service Delivery Manager role!
We think you need these skills to ace Lead Service Delivery Manager – IT & Telecoms
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in telecommunications and service delivery. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Lead Service Delivery Manager role. Share specific examples of how you've ensured customer satisfaction and driven team performance.
Showcase Your Leadership Skills: As a Service Delivery Manager, you'll need to motivate your team. In your application, highlight any past experiences where you’ve successfully led teams or improved service delivery. We love seeing those leadership qualities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Onnec
✨Know Your Stuff
Make sure you brush up on your knowledge of telecommunications infrastructure and management. Be ready to discuss specific projects you've worked on and how they relate to the role. This shows that you’re not just familiar with the industry but have hands-on experience.
✨Showcase Your Leadership Skills
As a Lead Service Delivery Manager, you'll need to motivate and develop your team. Prepare examples of how you've successfully led teams in the past, focusing on your approach to staff development and how you’ve ensured customer satisfaction.
✨Understand the Company Culture
Research the company’s values and culture. Tailor your responses to reflect how your personal values align with theirs. This will help you demonstrate that you’re not just a fit for the role, but also for the company as a whole.
✨Prepare Questions
Have a list of insightful questions ready to ask at the end of the interview. This could be about their approach to service delivery or how they measure success in client accounts. It shows your genuine interest in the role and helps you assess if it’s the right fit for you.
