At a Glance
- Tasks: Lead and supervise data centre operations, ensuring seamless connectivity and service delivery.
- Company: Join ONNEC Group, a global leader in tech solutions with a supportive culture.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Join a diverse team committed to equality and continuous improvement.
- Why this job: Be at the forefront of technology, making a real impact in a dynamic environment.
- Qualifications: Experience in structured cabling and strong organisational skills required.
The predicted salary is between 40000 - 50000 £ per year.
ONNEC Group are a leading independent technology partner and global integrator, with over 30 years experience, and an 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere. From structured cabling to managed services, our end-to-end services give infrastructure that can be completely relied on. We offer a complete solution for business connectivity.
We are a rapidly growing organisation and finding and retaining the highest calibre of people is fundamental to us for the success of our business. We work hard to create a challenging, supportive and satisfying working environment for all our employees. ONNEC has successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace.
The Data Centre Supervisor plays a key role in delivering IT cabling infrastructure support services across client data centre environments. The role is site-based and responsible for ensuring the successful delivery of Moves, Adds & Changes (MAC) activities and Business-as-Usual (BAU) operations, while supporting efficient day-to-day service delivery and operational improvements. Working closely with the Data Centre Manager, Service Delivery Manager and client stakeholders, the role contributes to planning, execution, and continuous improvement of operational processes in a high-availability, 24/7 environment.
Travel: Occasional travel to another site in Watford may be required.
What you’ll be doing as our Data Centre Supervisor:
- Deliver MAC and BAU activities across data centre and campus environments
- Support planning, scheduling and execution of works to meet client requirements
- Monitor and ensure SLA performance, escalating risks and issues where required
- Coordinate with internal teams, clients and third-party vendors to maintain service excellence
- Supervise cabling, installation, decommissioning and equipment handling activities within data centres
- Manage workload allocation, resource planning and shift coverage
- Maintain compliance with health & safety, quality standards and client processes
- Support incident management, troubleshooting and first-line technical support activities
- Maintain accurate documentation, reporting and asset tracking systems
- Participate in operational, client and team meetings and contribute to ongoing service improvements
What we’re looking for in our Data Centre Supervisor:
- Extensive experience in structured cabling installation, testing and fault finding
- Strong knowledge of cabling standards (copper & fibre) and data centre infrastructure
- Proven experience in asset management, ticketing systems and service delivery processes
- Ability to supervise shift activities and support project delivery from design through to handover
- Experience managing third-party vendors and working in large-scale, operational environments
- Strong organisational, prioritisation and problem-solving skills
- Ability to work under pressure within a 24/7 operational environment
- Excellent communication skills with the ability to work independently and as part of a team
Preferred:
- Industry certifications (e.g. CompTIA Server+, Network+, CCNA, ITIL)
- Data Centre or cabling certifications (e.g. BICSI, CDCTP, CDCMP)
- Previous experience within banking or enterprise data centre environments
Data Centre Supervisor in Harlow employer: Onnec
ONNEC Group is an excellent employer that prioritises the well-being and professional growth of its employees. With a strong commitment to environmental health and safety, you will thrive in a collaborative work culture that values proactive engagement and continuous improvement. Located across the UK and Europe, we offer unique opportunities for cross-border travel and exposure to diverse operational environments, ensuring that your career in EHS compliance is both meaningful and rewarding.
