At a Glance
- Tasks: Supervise data centre operations and ensure seamless delivery of IT cabling services.
- Company: Join ONNEC Group, a leading tech partner with a supportive culture.
- Benefits: Competitive salary, career growth, and a commitment to diversity and inclusion.
- Other info: Exciting opportunities for professional development in a fast-growing company.
- Why this job: Be part of a dynamic team making a real impact in the tech industry.
- Qualifications: Experience in data centre environments and strong cabling knowledge required.
The predicted salary is between 40500 - 49500 £ per year.
Location: Manchester, Greater Manchester, United Kingdom
Earnings: £40000.00 to £46000.00
ONNEC Group are a leading independent technology partner and global integrator, with over 30 years experience, specialising in providing end-to-end connectivity solutions that propel organisations everywhere. We offer a complete solution for business connectivity.
The Data Centre Supervisor plays a key role in delivering IT cabling infrastructure support services across client data centre environments. The role is site-based and responsible for ensuring the successful delivery of Moves, Adds & Changes (MAC) activities and Business-as-Usual (BAU) operations, while supporting efficient day-to-day service delivery and operational improvements.
What you'll be doing as our Data Centre Supervisor:
- Deliver MAC and BAU activities across data centre and campus environments
- Support planning, scheduling and execution of works to meet client requirements
- Monitor and ensure SLA performance, escalating risks and issues where required
- Coordinate with internal teams, clients and third-party vendors to maintain service excellence
- Supervise cabling, installation, decommissioning and equipment handling activities within data centres
- Manage workload allocation, resource planning and shift coverage
- Maintain compliance with health & safety, quality standards and client processes
- Support incident management, troubleshooting and first-line technical support activities
- Maintain accurate documentation, reporting and asset tracking systems
- Participate in operational, client and team meetings and contribute to ongoing service improvements
What we're looking for in our Data Centre Supervisor:
Essential
- Relevant experience in a Data Centre MAC (Moves, Adds & Changes) environment
- Extensive experience in structured cabling installation, testing and fault finding
- Strong knowledge of cabling standards (copper & fibre) and data centre infrastructure
- Proven experience in asset management, ticketing systems and service delivery processes
- Ability to supervise shift activities and support project delivery from design through to handover
- Experience managing third-party vendors and working in large-scale, operational environments
- Strong organisational, prioritisation and problem-solving skills
- Ability to work under pressure within a 24/7 operational environment
- Excellent communication skills with the ability to work independently and as part of a team
Preferred
- Industry certifications (e.g. CompTIA Server+, Network+, CCNA, ITIL)
- Data Centre or cabling certifications (e.g. BICSI, CDCTP, CDCMP)
- Previous experience within banking or enterprise data centre environments
Data Centre Supervisor employer: Onnec
ONNEC Group is an excellent employer that prioritises the well-being and professional growth of its employees. With a strong commitment to environmental health and safety, you will thrive in a collaborative work culture that values proactive engagement and continuous improvement. Located across the UK and Europe, we offer unique opportunities for cross-border travel and exposure to diverse operational environments, ensuring that your career in EHS compliance is both meaningful and rewarding.
