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- Tasks: Provide top-notch IT support for front and back-office operations in a banking environment.
- Company: Leading technology partner in Belfast with a focus on customer satisfaction.
- Benefits: Dynamic work environment with opportunities for growth and skill development.
- Why this job: Join a dedicated team and make a real impact in the banking sector.
- Qualifications: Experience in banking and strong knowledge of Windows and macOS troubleshooting.
The predicted salary is between 30000 - 42000 £ per year.
A leading technology partner in Belfast is seeking a proactive Desktop Support Engineer to join their dedicated team. In this site-based role, you will deliver top-notch front and back-office support across various client sites.
The ideal candidate should have experience in a banking environment and solid knowledge of Windows and macOS to troubleshoot both hardware and software issues. This position offers the opportunity to work in a dynamic environment, driving customer satisfaction while managing complex IT operations.
Onsite IT Support Engineer: Front & Back Office (Banking) in Belfast employer: Onnec
Contact Detail:
Onnec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite IT Support Engineer: Front & Back Office (Banking) in Belfast
✨Tip Number 1
Network like a pro! Attend industry meetups or tech events in Belfast to connect with folks in the banking and IT sectors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with Windows and macOS, consider creating a mini-project or a portfolio that highlights your troubleshooting prowess. This can really set you apart during interviews.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to desktop support and customer service. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that job!
We think you need these skills to ace Onsite IT Support Engineer: Front & Back Office (Banking) in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in a banking environment and your skills with Windows and macOS. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. We love seeing enthusiasm and a proactive attitude, so let that personality of yours come through!
Showcase Problem-Solving Skills: In your application, highlight specific examples where you've successfully troubleshot hardware and software issues. We’re looking for candidates who can think on their feet and deliver top-notch support, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at Onnec
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows and macOS systems. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, especially in a banking environment. This will show that you’re not just familiar with the systems but can also handle real-world issues.
✨Showcase Your Customer Service Skills
Since this role involves delivering support across various client sites, it’s crucial to demonstrate your customer service skills. Prepare examples of how you've successfully resolved client issues or improved user satisfaction in previous roles. This will highlight your proactive approach and ability to manage complex IT operations.
✨Research the Company Culture
Take some time to understand the company’s values and culture. Knowing what they stand for will help you tailor your responses during the interview. You can even mention how your personal values align with theirs, which can make a strong impression.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with insightful questions about the role and the team. Ask about the types of challenges the team faces or how success is measured in this position. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
