At a Glance
- Tasks: Supervise IT cabling support services and ensure smooth operations in data centres.
- Company: Join a leading tech firm focused on high-availability environments.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Exciting career path with potential travel to different sites.
- Why this job: Be part of a dynamic team improving data centre operations 24/7.
- Qualifications: Experience in data centre environments and strong cabling knowledge required.
The predicted salary is between 40000 - 50000 £ per year.
The Data Centre Supervisor plays a key role in delivering IT cabling infrastructure support services across client data centre environments. The role is site‑based and responsible for ensuring the successful delivery of Moves, Adds & Changes (MAC) activities and Business‑as‑Usual (BAU) operations, while supporting efficient day‑to‑day service delivery and operational improvements. Working closely with the Data Centre Manager, Service Delivery Manager and client stakeholders, the role contributes to planning, execution, and continuous improvement of operational processes in a high‑availability, 24/7 environment. Occasional travel to another site in Watford may be required.
Responsibilities
- Deliver MAC and BAU activities across data centre and campus environments
- Support planning, scheduling and execution of works to meet client requirements
- Monitor and ensure SLA performance, escalating risks and issues where required
- Coordinate with internal teams, clients and third‑party vendors to maintain service excellence
- Supervise cabling, installation, decommissioning and equipment handling activities within data centres
- Manage workload allocation, resource planning and shift coverage
- Maintain compliance with health & safety, quality standards and client processes
- Support incident management, troubleshooting and first‑line technical support activities
- Maintain accurate documentation, reporting and asset tracking systems
- Participate in operational, client and team meetings and contribute to ongoing service improvements
Qualifications
- Relevant experience in a Data Centre MAC (Moves, Adds & Changes) environment
- Extensive experience in structured cabling installation, testing and fault finding
- Strong knowledge of cabling standards (copper & fibre) and data centre infrastructure
- Proven experience in asset management, ticketing systems and service delivery processes
- Ability to supervise shift activities and support project delivery from design through to handover
- Experience managing third‑party vendors and working in large‑scale, operational environments
- Strong organisational, prioritisation and problem‑solving skills
- Ability to work under pressure within a 24/7 operational environment
- Excellent communication skills with the ability to work independently and as part of a team
- Previous experience within banking or enterprise data centre environments
- Preferred Industry certifications: CompTIA Server+, Network+, CCNA, ITIL
- Preferred Data Centre or cabling certifications: BICSI, CDCTP, CDCMP
Data Centre Supervisor in Harlow employer: ONNEC Group
ONNEC Group is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Data Centre Operations Manager, you will benefit from a supportive culture that prioritises employee growth through continuous training and development opportunities, all while working in state-of-the-art facilities. Located at the heart of the tech industry, this role provides unique advantages such as access to cutting-edge technology and a chance to make a significant impact in a fast-paced, 24/7 operational setting.
StudySmarter Expert Advice🤫
We think this is how you could land Data Centre Supervisor in Harlow
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what ONNEC Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges ONNEC Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at ONNEC Group!
✨Direct Apply to ONNEC Group
Let's not forget to apply directly through the ONNEC Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Data Centre Supervisor in Harlow
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at ONNEC Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at ONNEC Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at ONNEC Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
