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For Companies At a Glance
- Tasks: Deliver exceptional service and craft high-quality beverages in a fast-paced environment.
- Company: Join a vibrant catering team dedicated to serving our diverse college community.
- Benefits: Flexible shifts, great team atmosphere, and opportunities for personal growth.
- Why this job: Be the face of hospitality and make a real difference in customer experiences.
- Qualifications: Passion for hospitality and ability to work in a dynamic team.
- Other info: Perfect for those looking to gain experience in a lively and supportive setting.
Overview
Do you thrive in a fast-paced, customer-focused environment? Do you have a genuine passion for hospitality and delivering exceptional service? If so, we invite you to join our dedicated Catering & Retail team!
We are seeking an enthusiastic and experienced Hospitality Team Member to help us deliver a first-class catering experience to our diverse college community. You\’ll be working to a high standard across our various catering outlets, ensuring both internal and external customers receive excellent service at all times. Flexibility is key, as this role involves varied shifts including weekends, evenings, and some days outside of term time.
What You Will Do
- Be the face of our catering operation, providing a welcoming and efficient service to all customers, both internal and external.
- You\’ll be crafting high-quality beverages in one of our four cafes, ensuring a smooth and efficient service experience for our customers.
- Assist with the daily running of our catering outlets, including opening and closing procedures, cash handling, and stock management.
- Collaborate with the kitchen team on food preparation and service, ensuring a seamless flow between front and back of house.
- Champion food safety and hygiene standards, adhering to HACCP procedures and maintaining a clean and organised work environment.
- Embrace a flexible and adaptable approach to your role, supporting the team wherever needed and responding effectively to changing demands.
What You Will Bring
- Proven experience in a busy hospitality setting, demonstrating a strong understanding of excellent customer service.
- A genuine passion for customer service and a desire to create a positive and memorable experience for our customers.
- Excellent communication and interpersonal skills, allowing you to build rapport with customers and colleagues alike.
- A proactive and self-motivated approach, with the ability to work independently and as part of a team.
- Adaptability and flexibility, with the willingness to work a variety of shifts, including weekends and evenings.
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Hospitality Team Member employer: ONNE Tecnologia
Contact Detail:
ONNE Tecnologia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Team Member
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on their values and what they stand for. This way, you can show them that you're not just another candidate but someone who genuinely fits into their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Be flexible and adaptable in your approach! Highlight your willingness to work varied shifts and tackle different tasks. This shows that you're ready to jump in wherever needed, which is super important in a fast-paced environment like hospitality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about joining our team and are keen to be part of our catering operation.
We think you need these skills to ace Hospitality Team Member
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for hospitality shine through! Share specific examples of how you've delivered exceptional service in the past, as this will resonate with us and show that you're a great fit for our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We want to see how your background aligns with the role of a Hospitality Team Member, so don’t be shy about showcasing your strengths!
Keep It Clear and Concise: While we love a good story, keep your application straightforward and to the point. Use clear language and structure your thoughts well, so we can easily see why you’d be an awesome addition to our Catering & Retail team.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, you’ll ensure your application reaches us quickly and efficiently, and you won’t miss out on any important updates from our team!
How to prepare for a job interview at ONNE Tecnologia
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to deliver exceptional service in previous roles. This will help demonstrate that you truly care about providing a great experience for customers.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might encounter in a fast-paced environment. Prepare responses that showcase your problem-solving skills and ability to stay calm under pressure. Practising these scenarios can help you feel more confident and ready to impress.
✨Know the Menu and Offerings
Familiarise yourself with the types of beverages and food items that the catering outlets offer. Being knowledgeable about the menu will not only help you answer questions but also show your commitment to the role. You could even mention a favourite item or two during the interview to make it more personal!
✨Emphasise Flexibility and Teamwork
Since the role requires flexibility with shifts and collaboration with the kitchen team, be sure to highlight your adaptability and teamwork skills. Share examples of how you've successfully worked with others in previous jobs and how you can adjust to changing demands in a busy environment.
