Onmo is seeking a Vulnerable Customer Specialist to join the Specialist Care team within Customer Care. This frontline role focuses on supporting customers who are vulnerable due to health, life events, financial difficulty, or capability challenges.
You will manage a dedicated queue, perform needs assessments, implement forbearance solutions, and signpost to external support services while following safeguarding and Consumer Duty guidelines.
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Compassionate Financial Support Specialist employer: ONMO
Onmo is an exceptional employer that prioritises employee growth and development within a dynamic and supportive work culture. As a Financial Accountant, you will be part of a passionate team dedicated to empowering individuals in their financial journeys, while enjoying the benefits of a collaborative environment that encourages innovation and continuous improvement. Located in a vibrant area, Onmo offers unique opportunities for professional advancement and the chance to make a meaningful impact in the financial services sector.
