Onmo is seeking a Chargeback and Dispute Specialist to manage customer disputes and claims, investigating cases and coordinating with stakeholders to reduce losses and risk. You will work with the fraud and customer service teams to resolve disputes and improve processes.
The role requires 2–3 years in chargeback/dispute resolution, strong understanding of card schemes and UK laws, and ability to analyze trends. FCA/PSD2 awareness is essential, with potential involvement in Section 75 cases.
#J-18808-Ljbffr
Chargeback & Dispute Specialist — FCA Compliant in City of London employer: ONMO
Onmo is an exceptional employer that prioritises employee growth and development within a dynamic and supportive work culture. As a Financial Accountant, you will be part of a passionate team dedicated to empowering individuals in their financial journeys, while enjoying the benefits of a collaborative environment that encourages innovation and continuous improvement. Located in a vibrant area, Onmo offers unique opportunities for professional advancement and the chance to make a meaningful impact in the financial services sector.
