At a Glance
- Tasks: Deliver exceptional customer service and manage various administrative tasks.
- Company: Join a supportive team at WHC Group, dedicated to helping students and stakeholders.
- Benefits: Enjoy a free gym, cycle-to-work scheme, generous holidays, and early finishes on Fridays.
- Other info: Full-time role with opportunities for growth and training provided.
- Why this job: Make a real difference while developing your skills in a dynamic environment.
- Qualifications: Customer service experience and strong multitasking abilities are essential.
The predicted salary is between 24000 - 28000 £ per year.
The Admissions and Administration teams provide front‑line customer service to a wide range of audiences including students, parents/carers, employers, tutors and other key stakeholders.
Key Responsibilities
- The successful candidate will work closely with the Admissions and Administration Coordinator to deliver a timely and outstanding service to customers and service users across the organisation.
- They will perform a range of administrative tasks that shift across the academic year and engage in multiple projects and tasks.
- Exceptional customer service
- Administrative, clerical and secretarial duties
- Managing large volumes of data with rigorous attention to detail
- Responding quickly to shifting priorities
Qualifications and Experience
To succeed in this post you need demonstrable experience and skills in customer service, administrative work and multitasking. Excellent IT skills and a strong level of attention to detail are essential. Experience with ProSolution and the Pro Suite is desirable but training will be provided.
Benefits and Work Conditions
This is a full‑time post, 37 hours a week during weekdays, with occasional support required for open days and evening events throughout the year. The post is based at Watford campus with occasional requirement at Hemel campus. Benefits include a free on‑site gym at Watford, cycle‑to‑work scheme, free on‑site parking, pension, generous holiday scheme, time off at Christmas and early finishes on Fridays.
WHC Group is positive about disabled people. If you need help applying for a role please contact us.
Business Support Administrator in Watford employer: onlyFE
WHC Group is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture where exceptional customer service is at the forefront. Located at the Watford campus, employees benefit from a range of perks including a free on-site gym, generous holiday schemes, and opportunities for career development, all while contributing to a meaningful mission in education. With a commitment to inclusivity and flexibility, WHC Group fosters an environment where every team member can thrive and make a difference.
