At a Glance
- Tasks: Support students in overcoming challenges and enhancing their wellbeing.
- Company: Join the Student Services Team at Midland Met Hospital Campus.
- Benefits: Competitive salary, generous leave, career development, and wellness perks.
- Other info: Enjoy exclusive discounts and wellbeing support while celebrating your achievements.
- Why this job: Make a real difference in students' lives and foster a positive learning environment.
- Qualifications: GCSE Grade 4+ in English and Maths; experience in education or support roles.
The predicted salary is between 31500 - 38500 £ per year.
We’re looking for a compassionate, proactive, and dedicated Student Support Officer to join our Student Services Team at the Midland Met Hospital Campus on a 40-week term time only, permanent basis. This role is part time, 25 hours per week, and will offer you the chance to support students in overcoming barriers, enhancing their wellbeing, and thriving in their studies. As a Student Support Officer, you’ll be at the heart of student success, working closely with curriculum staff, safeguarding teams, and external agencies to ensure every student receives the support they need. You’ll play a key role in fostering a safe, inclusive, and positive learning environment, where every student can flourish.
Key Responsibilities:
- Provide pastoral and wellbeing support to students, helping them overcome personal, social, or academic challenges.
- Assist students in accessing essential welfare support, such as free school meals and bursary payments.
- Identify, record, and report behavioural and welfare concerns, ensuring timely escalation to safeguarding staff.
- Contribute to student interventions and action plans, helping learners stay on track with their studies.
- Maintain accurate and confidential student records while liaising with staff, parents/carers, and external agencies.
Skills, Knowledge And Expertise:
- A GCSE Grade 4+ (or equivalent) in English and Maths.
- Experience working in further education or a school environment.
- Knowledge of safeguarding procedures and multi-agency working.
- A relevant qualification in education, youth work, or support services.
- Experience in student support, pastoral care, or welfare roles.
Benefits:
- Top-Tier Salaries – We offer sector-leading pay with some of the most competitive salaries around.
- Unbeatable Time Off – Enjoy 35-50 days of annual leave, plus 8 bank holidays AND extra time off at Christmas.
- Fast-Track Your Career – Take advantage of dedicated development days, career pathways, and talent schemes designed to help you grow and succeed.
- Cycle to Work Scheme – A healthier, greener, and more cost-effective way to commute.
- Exclusive Discounts on Onsite Services – Save on Bliss Hair & Beauty Salon, dog grooming, car health checks, and more.
- Fitness Perks – Enjoy our college gym facilities or discounted rates at local gyms to keep you feeling your best.
- Generous Pension Contributions – We invest in your future with 23.68% employer contribution for teaching roles and 21.5% for non-teaching roles.
- Retail & Travel Discounts – Unlock exclusive savings on high street brands, local transport, cross-country travel.
- Free Will Writing – We’ve got your back with professional support for your future planning.
- Free Flu Vaccine – Stay healthy and protected at no cost to you.
- Wellbeing Support – Access confidential counselling services and wellness platforms to support your mental and emotional health.
- We Celebrate You! – We recognise and appreciate your hard work with awards, recognition events, and celebration days throughout the year.
Student Support Officer employer: onlyFE
onlyFE is an excellent employer that values its staff and fosters a supportive work culture, particularly for those in the Education Cleaning Specialist role at our Poole campus. We offer competitive benefits, opportunities for professional growth, and a commitment to maintaining a safe and clean environment for both students and staff, making it a rewarding place to work.
