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- Tasks: Welcome visitors, handle enquiries, and ensure a top-notch customer experience.
- Company: Join a vibrant hair and beauty college with a focus on student success.
- Benefits: Flexible hours, hands-on experience, and opportunities for personal growth.
- Other info: Work alongside learners and gain valuable skills in a supportive setting.
- Why this job: Be part of a creative environment and help shape future beauty professionals.
- Qualifications: Experience in customer service and a passion for hair and beauty.
The predicted salary is between 20000 - 25000 £ per year.
The ideal candidate will be able to deal with visitors and telephone enquiries, provide information about services and facilities and provide an excellent customer experience for all. You will be responsible for operating the reception till and supervise learners on reception duties, assessing their skills to meet awarding body requirements.
Responsibilities:
- Assist in maintaining and monitoring accurate stock levels for the efficient and effective running of the commercial salons and training sessions.
Qualifications:
- Relevant experience of direct customer contact in a front-line environment with hair and beauty experience.
- Sound IT skills.
- Appropriate qualifications to at least level 2, including a good standard of written and spoken English.
- Level 2 or 3 Customer Service qualification plus personal experience of working or studying in Further Education.
- Ability to handle money efficiently and accurately.
- Work on your own initiative or as part of a team.
- Flexible, adaptable and professional attitude.
- Some flexibility of hours necessary to include evening and weekend working on a rota basis.
Values:
The role will require you to embed the college’s values: Respect, Integrity, Collaboration, Compassion and Ambition.
Revive Receptionist/Technician: Hair and Beauty employer: onlyFE
Contact Detail:
onlyFE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revive Receptionist/Technician: Hair and Beauty
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost your confidence and help you articulate your experience in customer service and hair and beauty.
✨Tip Number 3
Dress the part! First impressions matter, especially in the beauty industry. Make sure you look polished and professional, reflecting the standards of the salon environment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Revive Receptionist/Technician: Hair and Beauty
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service, especially in hair and beauty. We want to see how you've gone above and beyond to create a great experience for customers!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point!
Tailor Your Application: Don’t just send a generic application! Make sure to tailor your responses to match the job description. Show us how your skills and experiences align with what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important details!
How to prepare for a job interview at onlyFE
✨Know Your Stuff
Familiarise yourself with the services and facilities offered by the salon. Be ready to discuss how your previous experience in hair and beauty can enhance the customer experience. This shows you’re genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer enquiries or complaints in the past. Highlight your ability to provide excellent service, as this role is all about creating a positive experience for visitors.
✨Demonstrate Team Spirit
Since you'll be supervising learners, it’s important to show that you can work well in a team. Share experiences where you’ve collaborated with others or helped train someone, emphasising your adaptability and professional attitude.
✨Be Ready for Flexibility
The job requires some evening and weekend shifts, so be prepared to discuss your availability. Show that you’re flexible and willing to adapt to the needs of the role, which will reflect your commitment to the position.