At a Glance
- Tasks: Join our Business Development team as an administrator, handling customer enquiries and supporting operations.
- Company: Award-winning City College Plymouth, known for its supportive and innovative culture.
- Benefits: Enjoy 29 days holiday, career development, and free refreshments in a vibrant staff lounge.
- Other info: Flexible working hours and opportunities for personal growth in a dynamic environment.
- Why this job: Be part of a transformative education journey and make a real difference in students' lives.
- Qualifications: Customer-focused with office experience and strong problem-solving skills.
The predicted salary is between 25948 - 25948 € per year.
Full Time | Permanent | £25,948 Per Annum
Who We Are
Winner of the Best Place to Work at the Tech South West Awards 2025, City College Plymouth offers a culture the College is proud of. Our core values of Respect, Ownership and Integrity help create an environment that supports a passion for teaching and learning. These values guide our work as we enrich our community through knowledge, experience and skills so every student can achieve their best. As one of the country’s largest providers of quality education and training, City College Plymouth is entering a period of transition to enable us to propel education into the future. We take pride in offering a learning environment and organisational culture that contribute positively to the health, wellbeing and sustainability of our community and enable all our students and staff to achieve their full potential.
The Role
Are you customer focused and do you have experience of working in an administration environment? If so, we would like to hear from you! We are recruiting for an administrator to join our Business Development team. You will be a quick-thinking, problem solver who is able to prioritise tasks and your workload, and your customer-focused outlook will enable you to deal with customer enquiries efficiently in person, on the telephone, and by email. It is essential that you have experience of working in an office environment, and you must be able to work within an established team in an often fast-paced environment. The working hours are: 8.30am - 5.00pm Mon-Thurs, 8.30am - 4.30pm Fridays. We are also required to attend out of hour’s events for parents evenings, open days and other College events.
What Will You Bring To The Role
- Adapting: Ability to react positively to changing demands, switching between tasks and processes.
- Focused: to be responsible for the administration needs, meeting deadlines and coping well in challenging situations.
- Delivering: Embracing challenges, by trying out alternative approaches and strategies to deliver success.
- Interpreting: Ability to interpret quantitative data.
Benefits
- Holiday: 29 days plus bank holidays and College Closure over Christmas.
- Career development opportunities.
- Generous contributions towards your pension.
- Free tea, coffee and lunch in our dedicated staff lounge.
How We Recruit
We aim to recruit based on potential, not experience. We are interested in seeing your behaviours in action and how they will help you become successful at City College Plymouth, giving everyone the opportunity to show their potential, regardless of background or experience. After completing our online application form, you will be asked to complete an online assessment within a few days of this Vacancy closing. This assessment asks you no questions at all. Instead, it observes your behaviour and natural strengths in action, with a series of engaging, intuitive tasks. You will receive a report outlining your behaviours once you have completed the assessment, regardless of whether you progress to the next stage or not, providing you with some feedback.
The College welcomes applications from service leavers and the Armed Forces community, and supports those service leavers who are Reservists in any of the Armed Forces. The College reserves the right to close this advertisement early if sufficient applications have been received.
Employer Solutions Administrator in Plymouth employer: onlyFE
City College Plymouth is an award-winning employer that fosters a supportive and inclusive work culture, underpinned by core values of Respect, Ownership, and Integrity. With a strong commitment to employee growth, we offer generous benefits including 29 days of holiday, career development opportunities, and a welcoming environment that prioritises health and wellbeing. Join us in shaping the future of education while enjoying a collaborative atmosphere and unique perks such as free refreshments in our staff lounge.
StudySmarter Expert Advice🤫
We think this is how you could land Employer Solutions Administrator in Plymouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out City College Plymouth's values and think about how you can align your experiences with their core principles of Respect, Ownership, and Integrity. This will show them you're not just a fit for the role, but for the team too!
✨Tip Number 2
Practice your problem-solving skills! Since they’re looking for quick thinkers, try some mock scenarios where you have to prioritise tasks or handle customer enquiries. This will help you feel more confident when discussing your approach during the interview.
✨Tip Number 3
Be ready to showcase your adaptability! Think of examples from your past where you successfully switched between tasks or handled unexpected changes. This will demonstrate that you can thrive in their fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, after you submit, keep an eye out for that online assessment – it’s a unique chance to show off your natural strengths!
We think you need these skills to ace Employer Solutions Administrator in Plymouth
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your customer service skills in your application. We want to see how you've dealt with enquiries and challenges in the past, so share specific examples that showcase your ability to prioritise and solve problems.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the values and requirements mentioned in the job description. We love seeing candidates who resonate with our core values of Respect, Ownership, and Integrity.
Be Clear and Concise:When filling out your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for quick thinkers who can communicate effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role and our amazing culture right there!
How to prepare for a job interview at onlyFE
✨Know Your Values
Familiarise yourself with the core values of City College Plymouth: Respect, Ownership, and Integrity. Think about how these values resonate with your own experiences and be ready to share examples that demonstrate your alignment with them during the interview.
✨Showcase Your Customer Focus
Prepare specific examples from your past roles where you successfully handled customer enquiries or resolved issues. Highlight your ability to adapt to changing demands and how you prioritised tasks in a fast-paced environment.
✨Demonstrate Problem-Solving Skills
Think of scenarios where you faced challenges and had to come up with alternative approaches to deliver success. Be ready to discuss these situations and the outcomes, showcasing your quick-thinking and problem-solving abilities.
✨Be Ready for Behavioural Questions
Since the recruitment process focuses on potential rather than experience, prepare for behavioural questions that assess your adaptability and focus. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
