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- Tasks: Manage the Estates helpdesk and ensure smooth operations in a fast-paced environment.
- Company: A leading higher education institution in Loughborough with a focus on inclusivity.
- Benefits: Flexible hours, generous benefits package, and a supportive work culture.
- Why this job: Make a difference in a dynamic setting while developing your management skills.
- Qualifications: Strong customer focus and experience in administration and management.
- Other info: Opportunity for maternity cover with potential for career growth.
The predicted salary is between 30000 - 42000 £ per year.
A higher education institution in Loughborough is seeking an Estates Helpdesk Supervisor for maternity cover. You will manage the Estates administration and helpdesk system while supporting compliance efforts.
The ideal candidate will have strong customer focus, management skills, and experience in a fast-paced environment. The role involves ensuring smooth operations and compliance with contractor agreements, promoting an inclusive workplace, and benefiting from a generous benefits package.
Estates Helpdesk Supervisor — Flexible Hours & Benefits in Loughborough employer: OnlyFE
Contact Detail:
OnlyFE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Helpdesk Supervisor — Flexible Hours & Benefits in Loughborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the higher education sector, especially those who might know about the Estates Helpdesk Supervisor role. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by researching the institution's values and recent projects. This will help us show that you’re not just a fit for the role but also for their culture. Tailor your answers to reflect how your experience aligns with their goals.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on common questions for management roles and customer service scenarios. This will boost your confidence and help you articulate your skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Estates Helpdesk Supervisor — Flexible Hours & Benefits in Loughborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in managing helpdesk systems and compliance efforts. We want to see how your skills align with the role, so don’t be shy about showcasing your customer focus and management abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Estates Helpdesk Supervisor role. Share specific examples of your past experiences that demonstrate your ability to thrive in a fast-paced environment.
Showcase Your Soft Skills: In this role, strong customer focus and management skills are key. Make sure to highlight any experiences where you’ve successfully managed teams or improved customer satisfaction. We love seeing how you can contribute to an inclusive workplace!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, you’ll get to explore more about our generous benefits package!
How to prepare for a job interview at OnlyFE
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Estates Helpdesk Supervisor role. Familiarise yourself with the responsibilities, especially around managing the helpdesk system and compliance efforts. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Focus
Since the role requires a strong customer focus, prepare examples from your past experiences where you've successfully managed customer interactions. Think about how you resolved issues or improved service delivery, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Highlight Your Management Skills
Be ready to discuss your management experience, particularly in relation to overseeing teams or projects. Share specific instances where you led a team to success or improved processes. This will illustrate your capability to ensure smooth operations within the Estates administration.
✨Emphasise Inclusivity and Compliance
The institution values an inclusive workplace, so be prepared to talk about how you've promoted inclusivity in your previous roles. Additionally, brush up on compliance standards relevant to the role, as being knowledgeable in this area will show that you can uphold contractor agreements effectively.
