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- Tasks: Provide a friendly first-class enquiries service and assist with queries from staff, students, and visitors.
- Company: Join a supportive college environment focused on community and collaboration.
- Benefits: Competitive salary of £23,557, plus opportunities for personal growth.
- Why this job: Be the welcoming face of the college and make a positive impact every day.
- Qualifications: Strong communication skills and a friendly attitude are essential.
- Other info: Dynamic role with various administrative tasks and a chance to connect with diverse people.
The predicted salary is between 18845 - 25869 £ per year.
Hub Enquiries Assistant
£23,557 gross per annum
The Role
You will provide a positive first-class enquiries service within the College, assisting with all queries from staff, students and visitors in a friendly and welcoming manner. You will ensure that face-to-face enquiries are handled quickly and efficiently. You will complete various administration tasks including contacting previous & potential learners by telephone to complete destination and application data.
What are we looking for?
You must be able to evidence by production of qualification certificates that you are qualified to Level 2 in English and Maths. You will have a working knowledge of Microsoft Office packages and experience of working in a clerical/administrative environment. It is essential that you are able to work on own initiative with minimum supervision.
What makes Blackburn College an Employer of choice?
You’ll have access to a wide range of benefits and support, including, but not limited to:
- Employee Assistance Programme with a 24/7/365 helpline for advice and support
- Regular Staff Physical Activity Sessions and reduced-price gym membership
- Cycle to Work Scheme
- Discounted Bus Travel with the Transdev Commuter Club
- Family-friendly policies
- Free eye tests and contribution to VDU-use-only glasses
- Several food outlets with a variety of menu choices
- A full range of discounted professional Hair & Beauty services provided by the Academy Salon
- Professional bakery offering a variety of fresh breads, cakes, and ready meals
Blackburn College values diversity and is committed to create a diverse workforce. Blackburn College is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We expect all staff and volunteers to share this commitment. Appointments are subject to a variety of pre-employment checks, including satisfactory references, medical clearance, and an enhanced DBS check.
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Hub Enquiries Assistant (Receptionist) employer: OnlyFE
Contact Detail:
OnlyFE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hub Enquiries Assistant (Receptionist)
✨Tip Number 1
Make sure to research the college and its values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Hub Enquiries Assistant, you'll be the friendly face of the college. Role-play common scenarios with a friend to boost your confidence in handling enquiries.
✨Tip Number 3
Don’t forget to showcase your soft skills during the interview. Being approachable, patient, and organised are key traits for this role, so share examples from your past experiences that highlight these qualities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Hub Enquiries Assistant (Receptionist)
Some tips for your application 🫡
Show Your Friendly Side: As a Hub Enquiries Assistant, you'll be the first point of contact for many. Make sure your application reflects your friendly and welcoming personality. Use a warm tone in your writing to show us you can create a positive atmosphere.
Highlight Relevant Skills: Take a good look at the job description and make sure to mention any relevant soft skills and software proficiencies you have. We want to see how your experience aligns with what we're looking for, so don’t hold back!
Be Clear and Concise: When filling out your application, keep it clear and to the point. We appreciate straightforwardness, especially since you'll be handling enquiries. Avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at OnlyFE
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Hub Enquiries Assistant. Familiarise yourself with the types of queries you might encounter and think about how you would handle them. This will show your potential employer that you're proactive and ready to jump in.
✨Show Off Your Soft Skills
As a receptionist, your soft skills are just as important as your technical abilities. Be prepared to demonstrate your communication skills, patience, and ability to stay calm under pressure. Think of examples from your past experiences where you've excelled in these areas.
✨Practice Your Greeting
First impressions matter! Practise a warm and welcoming greeting that you can use during the interview. This will not only help you feel more confident but also give the interviewer a taste of your friendly approach to enquiries.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the college environment, team dynamics, or specific challenges the role might face. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
