At a Glance
- Tasks: Engage clients and create captivating content for our Hairdressing and Beauty salons.
- Company: Join South Essex College, a vibrant community focused on student success.
- Benefits: 30 days holiday, local pension scheme, free breakfast, and health support.
- Other info: Dynamic role with opportunities for creativity and professional growth.
- Why this job: Be at the forefront of client experience and showcase student talent creatively.
- Qualifications: Passion for customer experience, marketing, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity to join South Essex College as a Client Experience Facilitator and Content Creator at our Southend Campus. This is a dynamic role at the heart of our Hairdressing and Beauty provision, focused on increasing client engagement, driving footfall into our commercial salons, and showcasing the exceptional work of our learners through creative and engaging content.
The successful applicant will be passionate about customer experience, marketing and social media, with the ability to build strong relationships with clients, students, staff and the wider community. You will play a key role in promoting salon services, supporting events, creating digital content, managing social media activity, and developing initiatives that increase client bookings and repeat visits.
Working closely with curriculum teams, you will help raise the profile of our Hair and Beauty salons, ensuring clients receive an outstanding experience from initial enquiry through to appointment and follow‑up engagement. You will be responsible for delivering an exceptional client journey, supporting promotional campaigns, creating compelling content across digital platforms, and implementing innovative marketing activities that contribute to salon growth and learner success.
As a key member of the team, you will demonstrate excellent communication, organisational and creative skills, with a proactive approach to identifying opportunities that enhance the customer experience and increase commercial activity within the salons.
Benefits
- 30 Days Holiday Entitlement
- College Additional Leave
- Local Government Pension Scheme
- Discounted On‑Site Hair and Beauty Facilities
- Free Eye Test and Contribution Towards Glasses for VDU Users
- Free Breakfast on Campus (Term Time Only)
- Free On‑Site Parking (Subject to Space/Permits)
- Wellbeing and Health Support
- Cycle to Work Scheme
Facilitator, Client Experience, and Content Creator, Full TIme, Southend employer: onlyFE
onlyFE is an excellent employer that values its staff and fosters a supportive work culture, particularly for those in the Education Cleaning Specialist role at our Poole campus. We offer competitive benefits, opportunities for professional growth, and a commitment to maintaining a safe and clean environment for both students and staff, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Facilitator, Client Experience, and Content Creator, Full TIme, Southend
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for onlyFE and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like onlyFE are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with onlyFE on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at onlyFE. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Facilitator, Client Experience, and Content Creator, Full TIme, Southend
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit onlyFE. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of onlyFE:Show us that you’ve done your homework! In your application, briefly mention what you admire about onlyFE’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at onlyFE
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at onlyFE will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At onlyFE, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
