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- Tasks: Provide 1st and 2nd line IT support and assist with hardware and software deployment.
- Company: Leading educational institution in the UK with a focus on technology.
- Benefits: Permanent full-time role with a salary up to £25,572 and career development opportunities.
- Why this job: Join a supportive team and enhance your IT skills while making a difference in education.
- Qualifications: At least one year of PC support experience and strong knowledge of Microsoft operating systems.
- Other info: Flexible working environment with a collaborative atmosphere.
The predicted salary is between 15343 - 25772 £ per year.
A leading educational institution in the UK is looking for a dedicated IT Support Technician who will be responsible for providing 1st and 2nd line support, deploying hardware and software, and assisting in the operation of the IT Helpdesk system.
The ideal candidate should have:
- At least one year’s experience in a PC support role
- Strong knowledge of Microsoft operating systems
- A cooperative attitude
This is a permanent full-time position, offering a salary of up to £25,572.00 based on qualifications and experience.
IT Support Specialist – 1st/2nd Line, Flexible in Bristol employer: OnlyFE
Contact Detail:
OnlyFE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Specialist – 1st/2nd Line, Flexible in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Ace that interview! Research common IT support questions and practice your responses. Be ready to showcase your problem-solving skills and how you handle tricky situations – it’s all about demonstrating your expertise and attitude.
✨Tip Number 3
Show off your skills! If you’ve got any relevant projects or experiences, create a portfolio or a personal website. This is a great way to visually demonstrate your capabilities and make a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Support Specialist – 1st/2nd Line, Flexible in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in PC support and knowledge of Microsoft operating systems. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. Keep it friendly and professional – we love a good personality!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We’re keen to see your approach to problem-solving, especially in a 1st/2nd line support context. Real-life examples can make a big difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at OnlyFE
✨Know Your Tech
Brush up on your knowledge of Microsoft operating systems and common IT support issues. Be ready to discuss specific problems you've solved in the past, as this will show your practical experience and technical skills.
✨Show Your Support Skills
Prepare examples that highlight your 1st and 2nd line support experience. Think about times when you went above and beyond to help a user or resolved a tricky issue. This will demonstrate your cooperative attitude and commitment to customer service.
✨Familiarise Yourself with the Helpdesk System
If you know what IT Helpdesk system they use, do some research on it. Being able to talk about how you’ve used similar systems or how you would approach using theirs can set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team. This shows your genuine interest in the position and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to shine!
