At a Glance
- Tasks: Monitor and improve student attendance while providing support and coordination.
- Company: A supportive educational institution focused on student success.
- Benefits: Flexible hours, valuable experience, and a chance to make a difference.
- Other info: Join a dynamic team and contribute to a positive learning environment.
- Why this job: Be the key contact for students, helping them overcome challenges and succeed.
- Qualifications: Strong communication skills and a passion for supporting others.
The predicted salary is between 15000 - 20000 £ per year.
(15 hours per week 9am – 12am Monday - Friday, fixed term until end of June 2027; term time only over 37.6 weeks) We are seeking to appoint an Attendance Administrator to monitor and chase students’ attendance. You will be responsible for making initial contact with students whose attendance is becoming a concern, providing reports and arranging intervention sessions between the student and curriculum staff. Working with a high level of autonomy, you will co‑ordinate initial contact with all learners who present with low attendance.
You will have a working knowledge of office technology packages, including word processing applications, databases and spreadsheets. You would need to have an understanding of some of the barriers that affect attendance. You will have excellent interpersonal and communication skills as you will be the first line of contact with internal and external partners regarding attendance including arranging intervention bookings, meetings etc. You should be flexible and adaptable, be able to work under pressure to tight deadlines and maintain accuracy and quality of outcomes at all times. You will be required to work on your own initiative as required as well as liaising with the curriculum and support teams across college. It is essential that you have the ability to build positive relationships, displaying excellent communication, organisational skills and administrative skills, demonstrating a flexible and professional attitude. The role will require you to embed the college’s values; Respect, Integrity, Collaboration, Compassion and Ambition.
Responsibilities
- To provide and maintain a high‑quality administration system for supporting and tracking attendance processes.
- To contact absent students in line with the college attendance procedure.
- To provide support for students who present attendance issues.
- To triangulate information between curriculum and student support prior to making contact with the student, parent/guardian.
- To ensure students records are kept up to date and accurate and to provide data and reports as and when required.
- To work closely with the Welfare team, Attendance Coaches, Support Coach and Heads of Department to ensure information is shared appropriately and deadlines and action plans are met.
- To arrange attendance meetings, organise diaries, distributing agenda, take notes and prepare minutes.
- To liaise with internal and external customers and agencies as necessary.
- To maintain strict confidentiality and discretion at all times.
- Using the appropriate method ensure all student action plans and achievements are entered effectively and within appropriate timescales to achieve timely frameworks.
- Handle student enquiries via telephone and face‑to‑face, online and accurately administer bookings.
- Work as part of a team as well as work independently.
- Attend team meetings either face to face or via Microsoft Teams.
Attendance Chaser/Administrator employer: onlyFE
As an Attendance Chaser/Administrator at our college, you will be part of a supportive and collaborative work culture that prioritises student success and well-being. We offer flexible working hours, professional development opportunities, and a commitment to fostering a respectful and inclusive environment. Join us in making a meaningful impact on students' lives while enjoying the benefits of working in a dynamic educational setting.
StudySmarter Expert Advice🤫
We think this is how you could land Attendance Chaser/Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Attendance Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to attendance management and student support. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your organisational skills! Bring a portfolio to interviews that highlights your experience with office technology, reports, and any relevant projects. This will demonstrate your ability to maintain high-quality administration systems.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Attendance Chaser/Administrator
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your excellent communication and organisational skills in your application. We want to see how you can manage your time and keep things running smoothly, especially when it comes to handling attendance issues.
Be Personable:Since you'll be the first point of contact for students, it's important to convey your ability to build positive relationships. Share examples of how you've successfully communicated with others in the past, whether it's face-to-face or over the phone.
Tailor Your Application:Don’t just send a generic application! Make sure to tailor your CV and cover letter to reflect the specific requirements of the Attendance Administrator role. We love seeing candidates who take the time to understand what we’re looking for.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and is considered promptly. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at onlyFE
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of the Attendance Chaser/Administrator role. Familiarise yourself with the college's attendance procedures and think about how your skills can help address attendance issues. This will show that you're genuinely interested and prepared.
✨Showcase Your Communication Skills
Since you'll be the first point of contact for students, it's crucial to demonstrate your excellent interpersonal skills during the interview. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations. This will highlight your ability to build positive relationships.
✨Be Ready to Discuss Barriers to Attendance
Understand some common barriers that affect student attendance, such as personal issues or learning difficulties. Be prepared to discuss how you would approach these situations compassionately and effectively, showing that you can provide the necessary support to students.
✨Demonstrate Your Organisational Skills
As this role requires a high level of organisation, come prepared with examples of how you've managed multiple tasks or projects simultaneously. Highlight your experience with office technology packages, like spreadsheets and databases, to show that you can maintain accurate records and reports.
