At a Glance
- Tasks: Lead the store operations and drive sales with a passionate team.
- Company: Join ONLY, a leading fashion brand with over 800 stores across Europe.
- Benefits: Enjoy a competitive salary and a fantastic 50% employee discount.
- Other info: Great opportunities for personal development and career growth.
- Why this job: Be part of a dynamic team that shapes the future of fashion.
- Qualifications: Retail management experience and a passion for customer service.
The predicted salary is between 25668 - 31372 £ per year.
The ONLY brand is well known in Europe where we operate more than 800 retail shops bringing the best shapes in JEANS and seasonal current fashion to the female consumers across all ages.
THE ROLE
As a Deputy manager, you will work at the core of our operations. Your goal is to drive the store as the right hand of the store manager, activating and promoting sales in our store in close cooperation with the team. As a Deputy manager you lead with positivity and passion and manage the store and daily tasks ensuring clear goal setting and timely execution on both sales and tasks. You are ready to work for common success, and you are dedicated to the team's goals. Together with the team, you will design and update the store's appearance according to the seasons and trends ensuring that our customers will always find an inspiring ONLY store which is fit for purpose for selling across all seasons.
WHAT IT TAKES
- Experienced customer service professional, experience in the fashion industry is a plus
- A team player, with a winner mentality who takes ownership for the store and team
- A retail background with proven management experience
- Passion to create positive results for the team.
- Excellent communication, and enjoy building a connection with both your colleagues and customers
- Passion for our products & ONLY brand
- Ambitions and results orientated individual who wants to develop and constantly improve
- Adaptable and able to support when needed
WHAT WE OFFER
- The opportunity to join a winning fashion brand
- The ownership to develop yourself and your store from day one
- Competitive salary
- 50% employee discount
ABOUT ONLY STORES and our values:
ONLY STORES is part of Bestseller Retail Europe and has been around for more than 25 years. We operate 800 concept stores in 14 European countries under the following brands: ONLY and ONLY & SONS. We are based in Brande, Denmark, where we are 70 dedicated colleagues. We operate BESTSELLER Retail Europe / ONLY STORES based on values that are built on Founders Mentality mentality, nearness to our stores and colleagues, and an entrepreneurial mindset. We have a strong passion for Retail and do what it takes to achieve the best possible results every day and always strive to be even better tomorrow. Knowing our stores down to the last detail allows us, together as a team, to make the decisions that constantly make the business better, bigger and more efficient. We work in a highly competitive environment, and to see results on the bottom line requires effort and willingness to work. We value the principle of "freedom under responsibility" and it is important to us that each employee takes ownership of the company, store and their job. We love people who take initiative, responsibility and who want to make a difference. We believe this foundation is the best way to develop both our business and each other.
ABOUT ONLY
ONLY was established in 1995 as a part of the BESTSELLER group. From the beginning, the vision of ONLY was to dominate the fashion industry with amazing fits, affordable styles, and simply great denim. More than 25 years later, ONLY has turned into a complete Brand House and one of the leading denim brands in Europe. We have been on a fantastic journey, and today our Brand House offers a wide range of fashion items for women, men, and children. At ONLY, we create with a vision and a sustainable mind-set. We design and deliver exactly what our international markets and partners need. We have turned our know-how, strong business acumen, and in-depth experience into success within retail, wholesale and the evolving online market. Today, we are sold in more than 4,500 stores in 70 countries. We can proudly say that we have tripled our turnover since 2012, and strong growth plans will further expand our business. Every day, our dedicated colleagues ensure that ONLY keeps its leading position in international fashion. We are always looking for top talents to join our company. Our colleagues are our strongest assets, and we know our results depend on our skilled and dedicated teams. Today, we are more than 5,000 employees in ONLY BRAND HOUSE.
Deputy Manager in London employer: ONLY
At ONLY York Designer Outlet, we pride ourselves on fostering a vibrant and inclusive work culture where creativity and teamwork thrive. As a Sales Assistant, you'll enjoy competitive benefits such as employee discounts and flexible shifts, while also having the opportunity to grow your skills in a dynamic retail environment that celebrates fashion and customer engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like ONLY, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like ONLY!
We think you need these skills to ace Deputy Manager in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at ONLY, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at ONLY and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show ONLY that you’re ready to jump in and contribute right away!
How to prepare for a job interview at ONLY
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
