Social Media & PR Manager

Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions. Guided by our shared missions—‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’—we’re committed to transforming workplaces and improving people’s daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives.

Your Role in our Mission

We’re on a mission to make the world a better place to work and, to help us get there, we’re looking for a Social Media & PR Manager to lead the local UK strategy and execution. In this hands-on role, you’ll drive local social media campaigns that resonate with UK audiences while ensuring alignment with global strategy. Partnering with our PR agency and internal stakeholders, you’ll oversee media relations, influencer marketing initiatives and online reputation management that strengthen brand credibility and engagement.

What’s In It For Me?

• A chance to be part of an extremely well established, stable and high growth ‘Unicorn’ SaaS company with over 50 benefits in our employee benefits package, including:

• A flexible holiday plan of up to 40 days per year
• £400 a year Wellbeing Allowance
• Private Medical Insurance
• Allowance for professional development books, E-books, and podcasts
• Contributory pension scheme
• Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands

Flexible, Hybrid Working

Collaboration, connection as a team, and strong internal stakeholder relationships are part of the “RG Magic” that makes our culture thrive. Our Marketing team works from our Dean Street office two days per week.

What You’ll be Doing

• Lead the local social media strategy and execution, ensuring campaigns resonate with UK audiences while aligning with global direction
• Own content calendars and channel management, driving growth in reach, engagement and sentiment across all social platforms, with a focus on Linkedin
• Oversee community management, social advocacy and employee advocacy, fostering authentic dialogue, encouraging staff participation on social platforms, and responding to feedback to build trust and amplify reach
• Partner with our PR agency to develop and implement UK media and communications strategies that enhance brand awareness and credibility
• Support the creation of press releases, media pitches, thought leadership content and executive profiles in collaboration with the agency
• Collaborate with Leadership, spokespeople and other stakeholders to identify and maximise PR opportunities
• Design and execute influencer marketing strategies, building authentic partnerships that amplify brand storytelling and drive engagement across key audiences
• Develop the review sites strategy (e.g. Trustpilot), including monitoring and responding to customer feedback
• Work in partnership with the global design and social media team members, ensuring alignment with brand strategy and timely delivery of content
• Track, analyse and report on performance, delivering insights that inform strategy and demonstrate ROI
• Stay ahead of social media trends, platform updates and emerging influencer opportunities to keep campaigns fresh and competitive

Experience and Skills You Need in this Role

• Strong understanding of social media best practice and content creation, with a focus on balancing global consistency and local relevance
• Practical knowledge of PR and media relations, with experience working alongside PR agencies or managing media activity
• Experience working with content creators and designers for high-quality campaign outputs
• Proven expertise working collaboratively with global marketing teams and external agencies to deliver high-quality social media & PR projects
• Excellent written and verbal communication skills with a flair for storytelling and translating complex ideas into clear messages
• Highly organised with strong project management capabilities, able to juggle multiple priorities and deadlines
• A proactive, hands-on approach and a collaborative style that fosters cross-functional teamwork

The Interview Process

• Telephone call with a member of the Talent Acquisition Team
• First stage interview with the UK Marketing Director and the Senior Campaign Manager
• Final stage interview and assessment review with the UK Marketing Director and the UK Commercial Director

At Reward Gateway | Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles - it’s about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work!