At a Glance
- Tasks: Advise students on financial support and assist with applications for funding.
- Company: Join Blackburn College, a diverse and supportive educational institution.
- Benefits: Enjoy flexible working hours, gym discounts, and a 24/7 helpline for support.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in students' lives by guiding them through financial challenges.
- Qualifications: Level 2 qualification in literacy and numeracy with customer service experience.
The predicted salary is between 28273 - 28273 £ per year.
Working within the Student Finance Team, you will be advising students on the financial support available to them and assisting students in making applications for financial support and bursaries. You will work in partnership with other college staff, students, parents, employers and other stakeholders to raise awareness of support funding. You will also undertake administration for applications and payments to relevant parties.
What are we looking for?
- You should have a minimum level 2 or equivalent qualification in literacy and numeracy and relevant work experience including significant experience of a customer service background.
- You should also have an understanding of financial support available to FE and HE students.
- You must have the ability to work in a highly organised, methodical and accurate manner to deal with a demanding workload and achieve deadlines and targets and to work as part of a team.
- It is essential that you are willing to work flexibly (including early mornings, evenings and weekends when required), particularly during peak admissions and enrolment periods.
What makes Blackburn College an Employer of choice?
- Employee Assistance Programme with a 24/7/365 helpline for advice and support
- Regular Staff Physical Activity Sessions and reduced-price gym membership
- Cycle to Work Scheme
- Discounted Bus Travel with the Transdev Commuter Club
- Family-friendly policies
- Free eye tests and contribution to VDU-use-only glasses
- Several food outlets with a variety of menu choices
- A full range of discounted professional Hair & Beauty services provided by the Academy Salon
- Professional bakery offering a variety of fresh breads, cakes, and ready meals
Blackburn College values diversity and is committed to creating a diverse workforce. Blackburn College is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We expect all staff and volunteers to share this commitment. Appointments are subject to a variety of pre-employment checks, including satisfactory references, medical clearance, and an enhanced DBS check.
Student Finance Navigator in Blackburn employer: Only FE
Blackburn College is an excellent employer, offering a supportive work environment that prioritises employee well-being and professional growth. With access to a range of benefits such as a 24/7 Employee Assistance Programme, discounted gym memberships, and family-friendly policies, staff are encouraged to maintain a healthy work-life balance. The college's commitment to diversity and safeguarding ensures a welcoming atmosphere for all employees, making it a rewarding place to contribute to the education and support of students.
StudySmarter Expert Advice🤫
We think this is how you could land Student Finance Navigator in Blackburn
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Blackburn College on LinkedIn. A friendly chat can give you insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on the financial support available for students and think of examples from your customer service experience that showcase your skills.
✨Tip Number 3
Show your flexibility! Be ready to discuss how you can adapt to the demands of peak times, like early mornings or weekends. It’s all about demonstrating your commitment to the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Blackburn College team.
We think you need these skills to ace Student Finance Navigator in Blackburn
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience align with the role of Student Finance Navigator. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant customer service background!
Showcase Your Understanding:Demonstrate your knowledge of financial support available to FE and HE students in your application. We’re looking for someone who understands the ins and outs of student finance, so share any relevant experiences or insights you have!
Be Organised and Methodical:Since this role involves managing a demanding workload, make sure your application reflects your organisational skills. We appreciate candidates who can work methodically and meet deadlines, so give us examples of how you’ve done this in the past.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Only FE
✨Know Your Stuff
Make sure you brush up on the financial support options available for FE and HE students. Familiarise yourself with the different types of funding, bursaries, and how they work. This knowledge will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role involves advising students, it's crucial to highlight your customer service experience. Prepare examples of how you've successfully assisted customers in the past, especially in challenging situations. This will demonstrate your ability to handle inquiries and provide support effectively.
✨Be Organised and Methodical
Given the demanding workload mentioned in the job description, be ready to discuss how you stay organised. Share specific strategies or tools you use to manage your time and tasks efficiently, especially during peak periods. This will reassure them that you can handle the pressure.
✨Flexibility is Key
The role requires flexibility in working hours, so be prepared to discuss your availability. If you have experience working varied hours or during busy times, mention it! Showing that you're adaptable and willing to go the extra mile will make you a standout candidate.
