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- Tasks: Build relationships with hospitality employers and manage candidate applications.
- Company: Join Only A Pavement Away, a charity transforming lives through employment in hospitality.
- Benefits: Enjoy 25 days holiday, employee discounts, and apprenticeship opportunities.
- Why this job: Make a real impact while working in a diverse and supportive team culture.
- Qualifications: Experience in hospitality or recruitment, excellent communication skills, and strong organisational abilities required.
- Other info: Hybrid work model with a minimum of 2 days in the London office.
The predicted salary is between 24000 - 36000 £ per year.
ROLE OVERVIEW
Position: Employer Relationship Manager
Salary: £30,000 p/a
Type: Full Time
Location: London
Work model: Hybrid (Minimum 2 days per week at our office in Borough, London + work from home and regular in person meetings and events)
Thought about joining a forward thinking & exciting charity? Well look no further. Only A Pavement Away is the charity that supports people looking to rebuild their lives through employment opportunities in hospitality. We act as the bridge between hospitality employers and referral charities and organisations representing candidates facing homelessness and prison leavers.
The Only A Pavement Away Team has a culture of commitment, diversity, dedication and a desire to achieve the best results in the interest of our candidates and employment partners. We guarantee a fast paced but enjoyable working environment where a team ethic is core to our culture.
KEY RESPONSIBILITIES
- Build, maintain, and strengthen relationships with hospitality employers in the UK
- Act as the first point of contact for our network of hospitality employers, ensuring they understand and embrace the work of Only A Pavement Away.
- Manage the onboarding process for new employers, ensuring smooth induction training for their team, CRM updates (Salesforce) and compliance with necessary processes.
- Schedule and facilitate both in-person and online meetings to provide ongoing support, gather feedback, and promote continuous improvement.
- Submit and manage candidate applications
- Stay updated on the latest vacancies from our employers
- Review and submit candidates’ applications to the relevant employers
- Monitor & track progress, ensuring employers are accepting applications accordingly and offering interviews to candidates
- Compile and share monthly reports on application activities with the team.
- Organise and attend employment events
- Select and invite employers to participate in our employment events (Recruitment Fair, Prison Workshop, Taster Session etc.)
- Coordinate event organisation and logistics with the team
- Conduct thorough follow-ups with employers after each event
EXPERIENCE & SKILLS
We are looking for someone who:
- Has solid experience in the hospitality industry or solid experience in recruitment with good knowledge of the hospitality industry
- Has excellent communication and listening skills and is comfortable leading calls, speaking in front of an audience, and handling difficult conversations
- Thrives in a hybrid setting, balancing time between the office, working from home, and travelling to attend meetings and events
- Is a self-motivated, independent worker with strong organisational skills and the ability to manage their own schedule
- Has excellent proficiency in Microsoft Office
- Is passionate about supporting vulnerable individuals and fully committed to Only A Pavement Away’s mission, values, and commitment to social inclusion.
BENEFITS
- 25 days holidays + other non-contractual breaks during the year
- Apprenticeship opportunities to further your development
- Employment Assistance Programme
- Employee discounts
As this role involves working with vulnerable individuals, successful applicants will be required to undergo an Enhanced DBS check as part of the recruitment process.
If you’re ready to make a real difference and help individuals transform their lives through meaningful employment in the hospitality industry, we’d love to hear from you. Apply now and join our dedicated team at Only A Pavement Away!
PRIVACY NOTICE FOR STAFF RECRUITMENT
Only A Pavement Away is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
We strive to review all applications within 7 working days of receiving them. However, due to the exceptionally high volume of applications we are receiving, we may not be able to respond personally to every applicant.
If you haven't received a response by phone or email within the next 14 days, please consider your application unsuccessful on this occasion.
We would like to keep your details on file so that we can assist you in the future. For details on how we process your personal data, please refer to our privacy policy here.
If you prefer that we do not retain your CV and personal details to inform you about other job vacancies that may be of interest to you, please send an email to enquiries@onlyapavementaway.co.uk. We will process your request in accordance with current GDPR legislation.
Hospitality Employer Relationship Manager employer: Only A Pavement Away
Contact Detail:
Only A Pavement Away Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Employer Relationship Manager
✨Tip Number 1
Network within the hospitality industry by attending local events and meetups. This will help you connect with potential employers and gain insights into their needs, making you a more attractive candidate.
✨Tip Number 2
Familiarise yourself with the latest trends and challenges in the hospitality sector. Being knowledgeable about current issues will allow you to engage in meaningful conversations with employers and demonstrate your commitment to the industry.
✨Tip Number 3
Prepare to discuss your experience in managing relationships and facilitating communication. Highlight any previous roles where you've successfully built partnerships, as this is crucial for the Employer Relationship Manager position.
✨Tip Number 4
Show your passion for social inclusion and supporting vulnerable individuals. Be ready to share personal stories or experiences that reflect your commitment to the mission of Only A Pavement Away, as this will resonate with the hiring team.
We think you need these skills to ace Hospitality Employer Relationship Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of Employer Relationship Manager.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality or recruitment. Emphasise your communication skills, organisational abilities, and any experience working with vulnerable individuals.
Write a Strong Cover Letter: In your cover letter, express your passion for the charity's mission and how you can contribute to their goals. Use specific examples from your past experiences that demonstrate your ability to build relationships and manage candidate applications.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Only A Pavement Away
✨Know the Charity's Mission
Before your interview, make sure you understand Only A Pavement Away's mission and values. Familiarise yourself with how they support individuals facing homelessness and prison leavers through employment in hospitality. This will show your genuine interest and commitment to their cause.
✨Demonstrate Your Communication Skills
As a Hospitality Employer Relationship Manager, excellent communication is key. Prepare to showcase your ability to lead calls, speak in front of an audience, and handle difficult conversations. Consider sharing examples from your past experiences that highlight these skills.
✨Highlight Your Industry Knowledge
Whether you come from a hospitality background or recruitment, be ready to discuss your knowledge of the hospitality industry. Talk about current trends, challenges, and how you can leverage this knowledge to build relationships with employers effectively.
✨Prepare for Hybrid Work Discussion
Since the role involves a hybrid work model, be prepared to discuss how you manage your time between the office and remote work. Share strategies that help you stay organised and productive, as well as any experience you have with virtual meetings and events.
