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For Companies At a Glance
- Tasks: Manage new broker accounts, drive sales performance, and deliver exceptional service.
- Company: Join the UK's leading energy sales solution provider with a vibrant culture.
- Benefits: Competitive salary, bonuses, career development, and generous leave options.
- Why this job: Make a real impact in the energy sector while growing your career.
- Qualifications: Experience in account management and strong communication skills required.
- Other info: Enjoy a hybrid work model and various employee perks for a balanced lifestyle.
The predicted salary is between 29000 - 34000 £ per year.
Salary: £29,000-£34,000 DOE + Commission.
Hours: 37hrs, Mon-Fri.
Location: Hybrid working with 1-2 days a week in our Northampton Office.
Contract: Permanent.
If you have proven experience in account management, consistently strive to drive sales performance and take pride in delivering exceptional service, this is your opportunity to join the UK's leading energy sales solution provider. We’re looking for a proactive, customer-focused New Business Account Manager to develop and manage a portfolio of predominately new brokers. Promoting the OnlineDIRECT vision, you will be driving broker performance and ensuring outstanding service delivery.
At OnlineDIRECT, we provide intermediary business and technology services for B2B brokers to access the energy market. Over the past 25 years, we have evolved our offerings to support energy brokers establish and sustain long-term, successful businesses in the industry. We pride ourselves on our inclusive culture, shared values, team spirit and commitment to excellence, which is a cornerstone of our success and reputation as the UK's leading energy sales solution provider.
Responsibilities
- Manage a targeted portfolio of new brokers, driving revenue growth through performance management, coaching and strategic guidance.
- Deliver a structured onboarding experience that equips brokers with the tools to succeed.
- Ensure service standards are met in line with internal SLAs.
- Proactively identify growth opportunities and implement sales strategies to enhance broker productivity and close rates.
- Review sales pipeline, analyse trends and assess performance to maintain strong portfolio health.
- Handle bespoke and SME energy tenders, supporting brokers with the sales process, contract negotiations and close.
- Promote suitable suppliers, products and wider OnlineDIRECT services to unlock new revenue opportunities.
- Recognise brokers who may lack resources to succeed independently and work with internal teams to propose alternative partnership solutions.
- Maintain up to date knowledge of the wholesale energy market, sharing market intelligence and insights to empower brokers.
- Seek opportunities for professional development, ensuring you have the tools to effectively support and guide brokers.
- Champion OnlineDIRECT's values and encourage partnership-led behaviours across all broker interactions.
Requirements
- Experience in the utilities or energy brokerage sector highly desirable.
- Exceptional communication skills with the ability to influence, educate and build lasting relationships.
- Proven account management experience with track record of working to and achieving sales targets.
- Highly organised, resilient and capable of managing workloads, deadlines and shifting priorities.
- Strong commercial awareness with the ability to identify and maximise opportunities.
- Results driven, with a focus on achieving targets, maximising opportunities and striving for positive outcomes.
- Passionate about delivering excellent customer service.
- Competent in CRM systems and confident using Microsoft Office (particularly Excel).
Other Information
OnlineDIRECT offer a range of benefits*, contributing to a well-rounded compensation package that includes financial incentives, career development opportunities and various perks designed to enhance employees quality of life and wellbeing. Here’s a breakdown:
- Competitive Salary + Bonus.
- Career Development & Ongoing Training.
- 25 days annual leave, in addition to bank holidays increasing with length of service with the option to purchase additional days.
- Sick Pay.
- Volunteering day.
- Enhanced Maternity & Paternity.
- Employee Reward Schemes.
- Team Incentive Days.
- Death In Service (DIS).
- Health Cash Plan.
- Employee Assistance Program (EAP).
- Early Friday Finish.
- Cycle to Work Scheme subject to length of service.
Account Manager in Northampton employer: OnlineDIRECT Limited
Contact Detail:
OnlineDIRECT Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Northampton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the energy sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your past successes in account management. When you get the chance to chat with potential employers, share specific examples of how you've driven sales performance and delivered exceptional service.
✨Tip Number 3
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on common questions for account managers and practice articulating your experience in a way that aligns with the job description. Confidence is key!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining OnlineDIRECT. Plus, it’s a great way to ensure your application doesn’t get lost in the shuffle!
We think you need these skills to ace Account Manager in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in account management and any relevant achievements that showcase your ability to drive sales performance and deliver exceptional service.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the energy sector and how your skills align with OnlineDIRECT's values. Don’t forget to mention specific examples of how you've successfully managed accounts in the past.
Showcase Your Communication Skills: Since exceptional communication is key for this role, make sure your application reflects your ability to influence and build relationships. Use clear and concise language, and don’t shy away from showing your personality!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at OnlineDIRECT Limited
✨Know Your Numbers
As an Account Manager, you'll need to demonstrate your understanding of sales performance metrics. Brush up on key figures from your previous roles, like revenue growth percentages and client retention rates. Being able to discuss these numbers confidently will show that you’re results-driven and ready to hit the ground running.
✨Showcase Your Communication Skills
Exceptional communication is crucial in this role. Prepare examples of how you've influenced or educated clients in the past. Think about specific situations where your communication led to successful outcomes, and be ready to share these stories during the interview.
✨Research the Energy Market
Stay updated on the latest trends in the energy sector. Familiarise yourself with OnlineDIRECT's offerings and how they compare to competitors. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to their success.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage broker relationships. Think through potential scenarios you might face in the role and how you would handle them. This preparation will help you demonstrate your proactive approach and strategic thinking.
