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- Tasks: Manage daily sales office operations and support customer onboarding.
- Company: Join a thriving Northampton business known for exceptional customer service since 2012.
- Benefits: Enjoy a competitive salary, 25 days annual leave, and on-site parking.
- Why this job: Gain valuable experience, build customer relationships, and enjoy a supportive team culture.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: This is an office-based role with clear paths for salary growth.
The predicted salary is between 22600 - 24800 £ per year.
I am delighted to be working in partnership with a local Northampton business. They offer a reliable, end-to-end solution, from concept to creation. They have an exceptional team that provides top notch customer service, always able to give expert advice and deliver. They have been growing from strength to strength since 2012 and are looking for their next superstar.
As the Sales Office Administrator, you will work closely with the company director to ensure that the customer onboarding process and journey is in line with the company's mission and vision. You will be managing the day-to-day operations of the sales office, including:
- Meeting & Greeting Customers
- Providing administrative support to the team
- Telephone Correspondence
- Email Correspondence
- Order Enquiries & Quotations
- Customer Order Processing - end to end
- Follow up calls - ensure orders have arrived on time
- Dealing with suppliers
- Organising deliveries and pick-ups
- Social Media
- Order Processing System (Click up)
Growth and understanding is key, with a clear outline of achievable salary increases as you develop and grow into the role and gain valuable experience in your position. You will be dealing with customers face to face and over the phone every day. Building customer rapport and relationships is a core part of this role. Each day will bring new challenges, from customer orders to contributing to team projects.
If this role sounds like you; APPLY TODAY!
£26,500 - £28,500 p/a
Northampton - Town Centre - OFFICE BASED ROLE
PARKING ON-SITE
Monday - Friday 9am - 5pm
25 Days Annual + Bank Holidays
Sales Office Administrator employer: ONLINE REC LIMITED
Contact Detail:
ONLINE REC LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Office Administrator
✨Tip Number 1
Familiarise yourself with the company’s mission and vision. Understanding their core values will help you align your responses during any interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Brush up on your customer service skills, as building rapport is crucial in this role. Consider role-playing scenarios with friends or family to practice handling various customer interactions effectively.
✨Tip Number 3
Get comfortable with the tools mentioned in the job description, like ClickUp. Familiarity with these systems can give you an edge, showing that you're proactive and ready to hit the ground running.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide insights into the company culture and the specifics of the Sales Office Administrator role, which can be invaluable during your application process.
We think you need these skills to ace Sales Office Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration, customer service, and office management. Use keywords from the job description to demonstrate that you understand the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills align with the responsibilities listed, such as managing customer orders or handling correspondence.
Showcase Your Communication Skills: Since the role involves a lot of customer interaction, emphasise your communication skills in both your CV and cover letter. Provide examples of how you've successfully managed customer relationships in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Sales Office Administrator.
How to prepare for a job interview at ONLINE REC LIMITED
✨Showcase Your Customer Service Skills
As a Sales Office Administrator, you'll be interacting with customers daily. Be prepared to share examples of how you've successfully built rapport and handled customer inquiries in the past.
✨Demonstrate Organisational Abilities
This role involves managing various tasks like scheduling and data entry. Highlight your organisational skills by discussing specific tools or methods you use to stay organised and efficient.
✨Familiarise Yourself with the Company
Research the company’s mission and vision before the interview. Understanding their values will help you align your answers and show that you're genuinely interested in contributing to their success.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with a difficult customer or managing multiple tasks. Practising these scenarios can help you respond confidently during the interview.
