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- Tasks: Lead a team to enhance online customer experience and manage marketing briefs.
- Company: Join Charles Tyrwhitt, a brand dedicated to sustainable fashion and community support.
- Benefits: Enjoy competitive salary, bonuses, staff discounts, and a fun hybrid work environment.
- Why this job: Be part of a vibrant culture that values creativity, teamwork, and social impact.
- Qualifications: Strong eCommerce experience required; Salesforce Commerce Cloud knowledge is a plus.
- Other info: Participate in legendary company events and contribute to meaningful charitable initiatives.
The predicted salary is between 36000 - 60000 ÂŁ per year.
At Charles Tyrwhitt our purpose is to âMake it easy for men to dress wellâ and we canât do that without our specialist teams. This time, weâre on the lookout for a Senior Online Content Manager who will be working with James from our eCommerce team.
The primary purpose of the Senior Online Content Manager is to ensure all on-site Merchandising and Marketing briefs are executed on time to deliver the highest quality experience for our customers. Acting as the liaison to the customer service team, they will provide excellent client care in order to resolve all escalations. Youâll lead a team of 6 and so youâll be an excellent people manager, driving performance and developing their skills.
The Senior Online Content Manager specifically requires someone with strong eCommerce experience, ideally with Salesforce Commerce cloud. Youâll be a natural people manager, with great interpersonal and communication skills. Youâll of course be managing lots of deadlines, so strong organisation and prioritisation skills are a must. If youâve got Power BI experience, then thatâs a bonus too!
What you can expect from us:
- Competitive salary and excellent bonus scheme
- An entrepreneurial environment where youâll be encouraged to try things and make changes to drive the business forward
- Youâll have access to Staff Discount from your 1st day, not just at CT but also from The White Company!
- Our hybrid working policy means we work from the office 3-4 days per week
- We are proud to go about our business in the right way and partner with many charities and sustainability partners - âgiving something backâ is an important part of our ethos
- At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in
At Charles Tyrwhitt, we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers, and giving back to charity to support those in need. Weâre taking a good hard look at our social and environmental impact, and always looking for ways to be better.
âI am Proud and Free to be me!â Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; âBE the BOSSâ, âBE the CUSTOMERâ and âBE the BESTâ.
Senior Online Content Manager employer: Online Kinecto
Contact Detail:
Online Kinecto Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Senior Online Content Manager
â¨Tip Number 1
Familiarise yourself with Salesforce Commerce Cloud, as it's a key requirement for the role. Consider taking an online course or tutorial to boost your knowledge and demonstrate your commitment to mastering this platform.
â¨Tip Number 2
Showcase your people management skills by preparing examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to achieve their goals.
â¨Tip Number 3
Highlight your organisational skills by discussing how you manage multiple deadlines and prioritise tasks. Be ready to share strategies you've used to keep projects on track and ensure high-quality outcomes.
â¨Tip Number 4
Research Charles Tyrwhitt's values and culture, especially their commitment to sustainability and charity. Be prepared to discuss how your personal values align with theirs and how you can contribute to their mission.
We think you need these skills to ace Senior Online Content Manager
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights your eCommerce experience, particularly with Salesforce Commerce Cloud. Emphasise your people management skills and any relevant achievements that demonstrate your ability to lead a team effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the companyâs ethos. Mention how your values align with Charles Tyrwhitt's commitment to sustainability and giving back, and provide examples of how you've successfully managed deadlines and teams in the past.
Showcase Relevant Skills: Highlight your organisational and prioritisation skills in your application. If you have experience with Power BI, make sure to mention it as a bonus skill that could set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Senior Online Content Manager role.
How to prepare for a job interview at Online Kinecto
â¨Showcase Your eCommerce Expertise
Make sure to highlight your experience in eCommerce, especially with platforms like Salesforce Commerce Cloud. Be prepared to discuss specific projects you've worked on and how they contributed to the success of previous companies.
â¨Demonstrate People Management Skills
As a Senior Online Content Manager, you'll be leading a team. Share examples of how you've successfully managed teams in the past, focusing on how you developed their skills and drove performance.
â¨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, particularly in client care and handling escalations. Think of scenarios where you resolved issues effectively and be ready to explain your thought process.
â¨Emphasise Organisation and Prioritisation
Given the role's focus on managing deadlines, be ready to discuss your organisational strategies. Share tools or methods you use to prioritise tasks and ensure timely delivery of projects.
