At a Glance
- Tasks: Support customer retention and drive growth through engaging marketing emails.
- Company: Join a fast-growing online home retailer in the North-West.
- Benefits: Competitive salary, 25 days holiday, employee discounts, and flexible working times.
- Other info: Enjoy regular social events and excellent career development opportunities.
- Why this job: Be part of a dynamic team shaping the future of home shopping.
- Qualifications: Experience in online retail and CRM platforms, with strong copywriting skills.
The predicted salary is between 30000 - 40000 € per year.
Location: Onsite at Manchester HQ
Full-time OFFICE BASED | Competitive Salary + Perks
Online Home Shop (OHS) are one of the fastest growing online home retailers in the North-West. Reporting to the CRM Manager, we are looking for an experienced CRM Executive (or CRM/Marketing Assistant looking to take a step up) to support our growth and drive customer retention to new heights. You will be from an online retail background, with experience of using CRM platforms to create engaging and revenue-driving marketing emails.
Online Home Shop is in a period of rapid growth – it is a fast-paced environment that requires a self-starter attitude, and the ability to collaborate with teams across the business.
- Brief required assets into the creative team well in advance of email sends
- Work with the CRM Manager to run frequent test and learn plans to optimise performance
- Create daily and weekly reports to circulate with the digital and Ecommerce teams, monitoring YOY & WOW performance
Experience required:
- Utilising CRM platforms
- Experience in online retail
- Strong creative copywriting skills
- Bachelor’s Degree or equivalent
- 1-2 years’ experience in a Digital/Ecommerce role with some CRM experience
Company culture:
- Fast-moving collaborative company culture
- Regular company social events
- 25 days holiday
- Company pension
- Employee discount
- On-site parking
- Flexible working times
- Free electric car charging points
If you’re ambitious, collaborative, and excited by scale, apply today and help shape the future of home shopping in the UK.
Remote CRM Executive in Manchester employer: Online Home Shop
At Online Home Shop, we pride ourselves on being a dynamic and rapidly growing online retailer based in Manchester, offering a vibrant work culture that fosters collaboration and innovation. Our employees enjoy a range of benefits including competitive salaries, flexible working hours, generous holiday allowances, and regular social events, all while contributing to a forward-thinking team dedicated to enhancing customer engagement and retention. Join us to not only advance your career in a supportive environment but also to be part of shaping the future of home shopping in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Remote CRM Executive in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your CRM projects and marketing campaigns. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Be ready to discuss how your experience aligns with their goals, especially in driving customer retention and using CRM platforms effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Online Home Shop.
We think you need these skills to ace Remote CRM Executive in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRM Executive role. Highlight your experience with CRM platforms and online retail, and don’t forget to showcase those strong creative copywriting skills we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our fast-paced environment. Share specific examples of how you've driven customer retention in previous roles.
Show Your Passion for Online Retail:We love candidates who are genuinely excited about online retail. In your application, mention any relevant projects or experiences that demonstrate your enthusiasm and understanding of the industry.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Online Home Shop.
How to prepare for a job interview at Online Home Shop
✨Know Your CRM Stuff
Make sure you brush up on your knowledge of CRM platforms. Be ready to discuss specific tools you've used and how they helped drive customer engagement. This shows you're not just familiar with the tech, but you know how to leverage it for results.
✨Show Off Your Creative Side
Since the role involves creating engaging marketing emails, prepare examples of your best copywriting. Bring along samples or be ready to talk about campaigns you've worked on that drove results. Creativity is key in this fast-paced environment!
✨Be a Team Player
Online Home Shop values collaboration, so think of examples where you've successfully worked with others. Whether it's brainstorming ideas or running test plans, showing that you can work well in a team will set you apart.
✨Prepare for Performance Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to CRM and online retail. Be prepared to discuss how you've monitored and reported on performance in previous roles. This demonstrates your analytical skills and understanding of what drives success.
