At a Glance
- Tasks: Support customer retention and create engaging marketing emails.
- Company: Fast-growing online home retailer with a vibrant culture.
- Benefits: Competitive salary, 25 days holiday, employee discounts, and flexible working.
- Other info: Collaborative environment with regular social events and career growth opportunities.
- Why this job: Join a dynamic team and shape the future of home shopping.
- Qualifications: Experience in online retail and CRM platforms, strong copywriting skills.
The predicted salary is between 30000 - 40000 € per year.
Location: Onsite at Manchester HQ
Full-time OFFICE BASED | Competitive Salary + Perks
Online Home Shop (OHS) are one of the fastest growing online home retailers in the North-West. Reporting to the CRM Manager, we are looking for an experienced CRM Executive (or CRM/Marketing Assistant looking to take a step up) to support our growth and drive customer retention to new heights. You will be from an online retail background, with experience of using CRM platforms to create engaging and revenue-driving marketing emails.
Online Home Shop is in a period of rapid growth – it is a fast-paced environment that requires a self-starter attitude, and the ability to collaborate with teams across the business.
- Brief required assets into the creative team well in advance of email sends
- Work with the CRM Manager to run frequent test and learn plans to optimise performance
- Create daily and weekly reports to circulate with the digital and Ecommerce teams, monitoring YOY & WOW performance
Experience of utilising CRM platforms
Experience in online retail
Strong creative copywriting skills
Bachelor’s Degree or equivalent
1-2 years’ experience in a Digital/Ecommerce role with some CRM experience
Fast-moving collaborative company culture
Regular company social events
25 days holiday
Company pension
Employee discount
On-site parking
Flexible working times
Free electric car charging points
If you’re ambitious, collaborative, and excited by scale, apply today and help shape the future of home shopping in the UK.
CRM Executive - Work From Home in Manchester employer: Online Home Shop
Online Home Shop is an exceptional employer, offering a dynamic and fast-paced work environment that fosters collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for professional development, alongside competitive benefits such as 25 days holiday, a company pension, and flexible working hours. Our vibrant culture is enriched by regular social events and unique perks like free electric car charging points, making it an ideal place for ambitious individuals looking to make a meaningful impact in the online retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Executive - Work From Home in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Online Home Shop. A friendly chat can open doors and give you insider info that could help your application stand out.
✨Tip Number 2
Show off your skills! If you’ve got experience with CRM platforms, don’t just mention it – bring it to life. Share examples of how you’ve used them to drive results in previous roles during interviews or networking chats.
✨Tip Number 3
Prepare for the fast-paced environment! Brush up on your ability to think on your feet and collaborate with others. Be ready to discuss how you’ve thrived in similar situations before.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Online Home Shop team.
We think you need these skills to ace CRM Executive - Work From Home in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRM Executive role. Highlight your experience with CRM platforms and online retail, and don’t forget to showcase your creative copywriting skills. We want to see how you can drive customer retention!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our fast-paced environment. Share specific examples of how you've used CRM tools to create engaging marketing emails that drove results.
Show Your Passion for Online Retail:We love candidates who are genuinely excited about online retail. In your application, let us know what draws you to this industry and how you can contribute to our growth at Online Home Shop. Your enthusiasm will stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Online Home Shop
✨Know Your CRM Inside Out
Make sure you’re well-versed in the CRM platforms mentioned in the job description. Brush up on your experience with these tools and be ready to discuss specific campaigns you've worked on, including what worked and what didn’t.
✨Showcase Your Creative Copywriting Skills
Prepare examples of marketing emails or campaigns you've created. Highlight your ability to craft engaging content that drives customer retention. If possible, bring along metrics that demonstrate the success of your work.
✨Emphasise Your Collaborative Spirit
Since the role requires working closely with various teams, think of examples where you successfully collaborated with others. Be ready to share how you’ve contributed to team projects and how you handle feedback.
✨Be Ready for Fast-Paced Questions
Given the rapid growth of the company, expect questions about how you handle pressure and adapt to change. Prepare anecdotes that showcase your self-starter attitude and ability to thrive in a dynamic environment.
