At a Glance
- Tasks: Support customer retention and create engaging marketing emails in a fast-paced environment.
- Company: Join Online Home Shop, one of the fastest growing online retailers in the North-West.
- Benefits: Enjoy 25 days holiday, employee discounts, flexible working, and social events.
- Other info: Fast-moving culture with excellent career growth opportunities and regular company socials.
- Why this job: Be part of a dynamic team shaping the future of home shopping in the UK.
- Qualifications: Experience in online retail and CRM platforms, with strong creative copywriting skills.
The predicted salary is between 30000 - 40000 € per year.
Location: Onsite at Manchester HQ
Full-time OFFICE BASED | Competitive Salary + Perks
Online Home Shop (OHS) are one of the fastest growing online home retailers in the North-West. Reporting to the CRM Manager, we are looking for an experienced CRM Executive (or CRM/Marketing Assistant looking to take a step up) to support our growth and drive customer retention to new heights. You will be from an online retail background, with experience of using CRM platforms to create engaging and revenue-driving marketing emails.
Online Home Shop is in a period of rapid growth – it is a fast-paced environment that requires a self-starter attitude, and the ability to collaborate with teams across the business.
- Brief required assets into the creative team well in advance of email sends
- Work with the CRM Manager to run frequent test and learn plans to optimise performance
- Create daily and weekly reports to circulate with the digital and Ecommerce teams, monitoring YOY & WOW performance
Experience required:
- Utilising CRM platforms
- Experience in online retail
- Strong creative copywriting skills
- Bachelor’s Degree or equivalent
- 1-2 years’ experience in a Digital/Ecommerce role with some CRM experience
Company culture and benefits:
- Fast-moving collaborative company culture
- Regular company social events
- 25 days holiday
- Company pension
- Employee discount
- On-site parking
- Flexible working times
- Free electric car charging points
If you’re ambitious, collaborative, and excited by scale, apply today and help shape the future of home shopping in the UK.
CRM Executive - Hybrid (Permanent) in Manchester employer: Online Home Shop
Online Home Shop is an exceptional employer, offering a dynamic and fast-paced work environment at our Manchester HQ. With a strong focus on employee growth, we provide ample opportunities for professional development, alongside competitive salaries, generous holiday allowances, and unique perks such as flexible working hours and free electric car charging points. Join us to be part of a collaborative culture that values creativity and innovation while shaping the future of online retail.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Executive - Hybrid (Permanent) in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your CRM projects and marketing campaigns. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Be ready to discuss how your experience aligns with their goals, especially in driving customer retention and using CRM platforms.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace CRM Executive - Hybrid (Permanent) in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your CRM experience and any relevant online retail background to show us you’re the perfect fit for the role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re excited about the position and how your previous experiences have prepared you for this role. Keep it engaging and personal!
Show Off Your Creativity:Since we’re looking for strong creative copywriting skills, don’t hesitate to showcase your writing style. Whether it’s in your CV or cover letter, let your personality come through while keeping it professional.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Online Home Shop
✨Know Your CRM Inside Out
Make sure you’re well-versed in the CRM platforms mentioned in the job description. Brush up on your experience with these tools and be ready to discuss specific campaigns you've worked on, including what worked and what didn’t.
✨Showcase Your Creative Copywriting Skills
Prepare examples of your best marketing emails or campaigns. Highlight how your copy drove engagement and retention. This is your chance to demonstrate your creativity and how it aligns with the company's goals.
✨Be Ready for a Fast-Paced Environment
Since the company is growing rapidly, they’ll want to see that you can keep up. Share experiences where you successfully managed multiple projects or adapted quickly to changes. Show them you’re a self-starter who thrives under pressure.
✨Collaborate and Communicate
Emphasise your teamwork skills during the interview. Be prepared to discuss how you’ve collaborated with different teams in the past, especially in a digital or ecommerce context. They’ll appreciate someone who can work well across departments.
