Student Recruitment Advisor

Online Education Services (OES) is a leader in online education. We partner with the world’s leading universities to enhance the student experience for the digital era. At OES, we are passionate about student success and the future of education. We have launched a strategic partnership with Aston University and are looking for talented, ambitious individuals to grow our team. You will be joining OES at an exciting time with significant opportunities for professional growth, creativity, and impact. This position is a hybrid role based in OES’ Birmingham office (2-3 days per week).

The Student Recruitment Advisor is predominately a telephone-based sales role responsible for efficiently managing all leads through the student recruitment funnel, from initial enquiry to enrolment. Responsibilities include:

• Meeting and exceeding the business's long and short-term enrolment (sales) targets.
• Providing and delivering accurate course information to prospective students through outstanding verbal and written communication.
• Following up with leads to meet enrolment conversion targets.
• Enabling recruitment and guidance procedures to be carried out in line with best practice guidelines and admission policies concerning safeguarding, equality, and diversity.
• Supporting and managing applicants during the online admissions process.
• Accurately assessing applicants' eligibility and escalating complex applications to a subject specialist or university admissions team as appropriate.
• Maintaining students’ records in Salesforce CRM to reflect engagement history.
• Preparing sales reports to reflect sales performance and lead and opportunity pipeline status accurately.
• Working closely with Marketing colleagues to promote opportunities and evaluate the success of this activity.
• Promoting and fostering good links with university partners, agencies, and other referral sources to increase applications in line with recruitment targets.
• Coordinating and leading activities which form part of the admissions process, such as recruitment events and course demos.
• Contributing to the development and implementation of the department's continuous improvement plan.

Skills, Experience and Qualifications:

• Previous experience within a fast-paced sales environment with demonstrated achievement of sales KPIs.
• Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with diverse people.
• Motivated and passionate about sales with a keen interest in the benefits of higher education.
• Strong commitment to personal excellence, self-discipline, and resourcefulness with excellent attention to detail.
• Competitive with a team focus and resilient nature.
• Ability to work in an environment of change, contributing and adapting to new ways of working.
• Outstanding time management skills and experience in coordinating multiple administrative tasks.

Base salary: £26,000 - £30,000 per annum (Dependant on experience). Competitive salary package including base pay and commission. Global organisation focused on growth with lots of opportunities for our employees. Engaging & vibrant organisational culture. 35 hour working week, within a flexible working environment. OES values driven recruitment principles. Career-life fit – health & wellbeing focus. 25 days of annual leave + Bank holidays. Purchased leave scheme. OES strategy reflects respect, honesty & diversity. Continuous improvement through challenging & meaningful work. Study assistance and leave for eligible employees. High growth industry & strong partner/shareholder backing. Genuine focus on student success. Global mentoring program. We are proud to support the Living the Wage movement.