Lead Learning Designer

At Online Education Services (OES), we're passionate about creating online learning experiences. For over 15 years, we have been transforming the lives of learners and future‑proofing universities and organisations through the design and delivery of online education solutions. Our global teams in Australia, South Africa, UK and the US are energetic and motivated people who strive to see our partners and their students succeed.

Now is an exciting time to join OES. We're operating in a dynamic, high‑growth environment and are looking to grow our team with people who want to make a positive impact on the world while growing their career.

About The Role

The Lead Learning Designer is responsible for leading a Pod of Learning Designers to design, produce and improve high‑quality online learning programmes. You will lead the development of learning experiences that comply with OES's pedagogical model, online module quality standards, and create digital learning that optimises student learning. The role will coordinate content design and production to strict deadlines, in collaboration with academic stakeholders, and within technological and resource capacities.

Key Responsibilities

• Learning Design responsibilities for designing and producing effective and innovative online learning content, utilising techniques and strategies to create a best‑practice student online experience.
• People Leadership:

• Lead and engage a Pod of Learning Designers.
• Lead the development of online courses/units that meet the quality matters standards.
• Lead the identification of pedagogically sound interactives that enhance the online learning experience for OES students.
• Manage performance related issues within the Pod (high achievers and under‑performers).
• Manage the performance management process across the project/pod.
• Manage development plans and career pathing for learning designers within the pod.
• Collaborate effectively with University partner Academics and IT colleagues to create resources and learning activities that support learning outcomes and deliver a best‑practice online student experience.
• Contribute to a professional culture and working environment that is based on the premise that happy and engaged people are essential to the success of the business.

• Lead the creation of learning experiences that are in line with OES's pedagogical model and quality standards, and that are innovative, engaging, active and learner‑centred.
• Deploy a mastery of educational design principles to produce measurably superior student outcomes.

• Effectively manage and prioritise Pod workload and responsibilities to deliver quality programmes and modules within workload targets, time and academic constraints.
• Manage pod capacity to ensure staff workloads are allocated to high priority learning design tasks to best achieve quality online learning.
• Lead and take responsibility for QA processes and timelines.
• Reach pragmatic decisions about resource allocation that balance student outcomes with return on investment.
• Identify and plan for LD and business projects.

Key Relationships

• Internal Team Lead for Learning Design
• Senior Learning Designers
• Learning Designers
• Learning Design Assistants
• Digital Designers
• External University and educational partner academics/stakeholders

What does success look like?

• Pod engagement, productivity and collaboration.
• Stakeholder satisfaction and engagement.
• Delivery of content development workload for each project/partner.
• Mastery of educational design principles to drive quality improvements and measurable advances in student outcomes.
• Continuous improvement to unit quality and team efficiency and productivity, within the Pod and wider team.

Requirements

• Experience in tertiary teaching environments that address contemporary approaches to learner‑centred, flexible education, including online.
• Mastery of innovative design and delivery methods and tools for online teaching.
• Demonstrated mastery of OES pedagogy is highly regarded.
• High standard of interpersonal and communication skills including the ability to develop effective stakeholder relationships and influence and engage others outside the team.
• People management skills and experience are highly regarded.
• Process and project management experience in environments of competing priorities, tight deadlines and multiple stakeholders also highly regarded.

Benefits

• Global organisation focused on growth with lots of opportunities for our employees.