Online Direct is seeking a Customer Service Administrator to join the Broker Support Team on a hybrid basis. The role offers a salary between £24,460 and £27,000 DOE, plus a bonus, with 37 hours per week, Monday–Friday.
Based in Northampton, you will serve as the first point of contact for customers, manage contract queries, and support energy brokers with back-office tasks to ensure smooth contract activations.
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Hybrid Customer Service & Admin Specialist – Broker Support employer: Online Direct
At Online Direct, we pride ourselves on being an excellent employer, offering a dynamic work environment where you can take ownership of your projects and make a real impact in the energy sector. With a strong commitment to employee growth, we provide ongoing training, competitive salaries, and a range of benefits including generous annual leave and health plans, all within a supportive and inclusive culture that values teamwork and excellence. Our hybrid working model allows for flexibility, making our Northampton office a great place to collaborate and innovate.
