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- Tasks: Lead and develop a high-performing sales team while managing key partner accounts.
- Company: Join OnlineDIRECT, a leading UK energy sales solution provider with 25 years of industry experience.
- Benefits: Enjoy hybrid working, competitive salary, generous holidays, and career development opportunities.
- Why this job: Be part of an inclusive culture that values teamwork, excellence, and personal growth.
- Qualifications: Proven experience in account management and strong leadership skills required.
- Other info: Flexible working hours and a supportive team environment await you!
The predicted salary is between 32000 - 40000 £ per year.
Online Direct Northampton, United Kingdom Sales Hybrid
Company Description
Partnerships Relationship Team Manager
Salary: £40,000 -£50,000 DOE + Commission Hours: Full Time 37hrs per week Location: Remote Working with 1-2 days a week in our Northampton Office. Contract: Permanent
OnlineDIRECT provides intermediary, business and technology services for B2B brokers to access the energy market. Over the last 25 years, we have evolved our offerings to support energy brokers establish and sustain long-term, successful businesses in the industry.
We pride ourselves on our inclusive culture, emphasising shared values, team spirit and a commitment to excellence. These cultural attributes play a significant role in shaping our company and our reputation as the UK’s leading energy sales solution provider.
To support our continued growth, we’re looking for a Partnerships Relationship Team Manager to oversee the account management and development of OnlineDIRECT’s key partners. In this role, you will ensure partners receive proactive, high quality service and support, building confidence and trust in how their accounts are managed.
You will also work closely with partners introduced by the Sales Manager, ensuring a seamless and professional onboarding experience, while helping them to unlock the full value of OnlineDIRECT’s service offering. Your focus will be to drive sales performance, strengthen relationships and maximise overall partner engagement.
We’re seeking a candidate with a proven track record in account management, partnerships or business development, combined with strong leadership experience managing, coaching and developing high performing sales teams.
Position
- Oversee the account management and development of OnlineDIRECT’s key partners
- Lead, coach and develop the sales team, including Sales Consultants and Administrative Support
- Collaborate with the Senior Leadership Team to devise and implement strategies that enhance commercial performance
- Plan resources effectively ensuring a seamless service and proactive account management
- Drive team and individual performance to achieve targets and ensure optimal support
- Conduct regular account reviews, providing insightful reporting and recommendations
- Handle escalations effectively to maintain trust and relationships with partners
- Oversee and enhance onboarding for new partners introduced
- Identify opportunities to cross-sell and upsell OnlineDIRECT’s suite of products and services
- Work closely with Compliance to ensure regulatory and internal standards are met
- Deliver training sessions to partners and internal teams
- Conduct virtual and face-to-face meetings with partners to strengthen relationships and drive performance
- Be a visible ambassador of OnlineDIRECT, representing our brand and values in every interaction
- Attend regular management meetings, contributing to wider business initiatives
Requirements
- Proven experience in account management, partnerships or business development
- Strong leadership skills with experience in managing and developing high performing teams
- Results driven with a solution focused mindset and a commercial approach
- Exceptional customer service and relationship building skills
- Strong analytical and reporting skills to provide insightful performance reviews
- Highly organised with the ability to manage multiple priorities and stakeholders
- Comfortable working in a fast-paced, evolving environment
- Confident in engaging and presenting to senior stakeholders
- Resilient, adaptable, and calm working under pressure
- Proficiency in Microsoft Office suite, particularly Excel
- Full UK driving licence and access to a car required
- Previous experience in the energy industry highly desirable
Other information
OnlineDIRECT offer a range of benefits*, contributing to a well-rounded compensation package that includes financial incentives, career development opportunities and various perks designed to enhance employees quality of life and wellbeing. Here\’s a breakdown:
·Supportive Team Environment: Collaborate with a friendly and driven team
·Hybrid Working: Enjoy flexibility with remote working and office days
·Competitive Salary + Bonus: Rewarding pay with performance incentives
·Career Development Opportunities: Access to ongoing learning and clear pathways for progression
·Generous Holidays: 25 + bank holidays, with the option to buy additional days and an increase to entitlement with length of service
·Wellbeing: Company sick pay, enhanced maternity and paternity leave and flexible health cash plans plus death in service (DIS) and employee assistance programme (EAP)
·Work-Life Balance: Early Friday finishes, volunteering day and team incentive events
·Employee Awards: Regular recognition awards
*some benefits subject to length of service
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Partnerships Sales Team Manager employer: Online Direct Limited
Contact Detail:
Online Direct Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partnerships Sales Team Manager
✨Tip Number 1
Familiarise yourself with OnlineDIRECT's services and the energy market. Understanding the nuances of what we offer will help you articulate how you can enhance partner relationships and drive sales performance.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed and developed high-performing teams in the past. Be ready to discuss specific strategies you've implemented that led to improved team performance.
✨Tip Number 3
Network with professionals in the energy sector and related fields. Building connections can provide insights into industry trends and may even lead to referrals or recommendations for the role.
✨Tip Number 4
Prepare to discuss how you would handle escalations and maintain trust with partners. Having a clear strategy for managing difficult situations will demonstrate your problem-solving abilities and commitment to exceptional customer service.
We think you need these skills to ace Partnerships Sales Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, partnerships, and business development. Use specific examples that demonstrate your leadership skills and ability to drive sales performance.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and OnlineDIRECT's mission. Discuss how your background aligns with their values and how you can contribute to enhancing partner relationships and driving performance.
Showcase Your Achievements: When detailing your work experience, focus on quantifiable achievements. Mention specific targets you've met or exceeded, and how your actions led to improved partner engagement or sales outcomes.
Prepare for Interviews: If selected for an interview, be ready to discuss your approach to managing teams and building relationships with partners. Prepare examples of how you've handled challenges in previous roles and how you plan to contribute to OnlineDIRECT's success.
How to prepare for a job interview at Online Direct Limited
✨Showcase Your Leadership Skills
As a Partnerships Sales Team Manager, you'll need to demonstrate your ability to lead and develop high-performing teams. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and driving performance.
✨Understand the Energy Market
Familiarise yourself with the energy market and OnlineDIRECT's offerings. Being knowledgeable about industry trends and challenges will help you engage effectively with interviewers and show your commitment to the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle escalations. Think of specific scenarios where you've successfully navigated challenges in account management or partnerships, and be ready to discuss them.
✨Emphasise Relationship Building
Highlight your exceptional customer service and relationship-building skills. Be prepared to discuss how you've built trust with partners and clients in previous roles, as this is crucial for the position you're applying for.