At a Glance
- Tasks: Assist customers with vehicle parts sales and provide excellent service.
- Company: Join Online Automotive, a leading online motor factor in the UK.
- Benefits: Enjoy company events, a pension scheme, and employee discounts.
- Why this job: Be part of a dynamic team where every day is exciting and different.
- Qualifications: No specific experience needed; just a passion for customer service and teamwork.
- Other info: Immediate start available for the right candidate.
The predicted salary is between 18000 - 25200 £ per year.
Overview
Online Automotive is one of the largest online motor factors in the UK, providing Vehicle parts to both retail and trade customers. Due to expansion we are now looking for another Parts Sales Advisor to join our ever growing team. The ideal candidate will be confident and competent in working in a fast paced environment with meticulous admin skills and be confident on the telephone. Product knowledge not essential as full training will be provided. Every day here is exciting and different and you would be joining a team of passionate and dedicated colleagues. Immediate start is available for the right candidate.
Essential Skills / Requirements
- You must have an understanding of great customer service and enjoy interacting with the customer.
- You must be confident and able to suggest add-on products.
- Have accurate administration / computer skills.
- Be a team player.
Job Details
- Job Types: Full-time, Permanent
- Salary: From £18,000.00 per year
- Additional pay: Bonus scheme
- Benefits: Company events, Company pension, Employee discount
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Parts Sales Advisor employer: Online Automotive Ltd
Contact Detail:
Online Automotive Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Advisor
✨Tip Number 1
Familiarise yourself with the automotive industry, even if product knowledge isn't essential. Understanding common vehicle parts and their functions can help you engage more confidently with customers and suggest add-on products.
✨Tip Number 2
Practice your telephone skills! Since the role involves a lot of customer interaction over the phone, consider role-playing scenarios with friends or family to build your confidence in handling various customer queries.
✨Tip Number 3
Showcase your customer service skills by preparing examples from previous experiences where you went above and beyond for a customer. This will demonstrate your understanding of great customer service during any interviews.
✨Tip Number 4
Highlight your teamwork abilities by sharing instances where you've successfully collaborated with others. This is crucial as the job requires being a team player, and it shows that you can contribute positively to the work environment.
We think you need these skills to ace Parts Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Online Automotive is looking for in a Parts Sales Advisor. Highlight the skills and qualities they value, such as customer service and teamwork.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the job requirements. Emphasise any previous roles where you provided excellent customer service or worked in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of great customer service and how you can contribute to the team, even if you lack specific product knowledge.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the administrative aspects of the role.
How to prepare for a job interview at Online Automotive Ltd
✨Show Your Customer Service Skills
Since the role requires a strong understanding of great customer service, be prepared to share examples from your past experiences. Highlight situations where you successfully resolved customer issues or went above and beyond to ensure satisfaction.
✨Demonstrate Confidence on the Phone
As the job involves telephone interactions, practice speaking clearly and confidently. You might want to simulate a phone call scenario with a friend to get comfortable with handling inquiries and suggesting add-on products.
✨Emphasise Teamwork
Being a team player is essential for this role. Be ready to discuss how you've collaborated with colleagues in previous jobs. Share specific instances where teamwork led to successful outcomes.
✨Prepare for Fast-Paced Environment
The company values a fast-paced work ethic, so think of examples that showcase your ability to thrive under pressure. Discuss how you manage your time effectively and stay organised while juggling multiple tasks.