Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant team, drive sales, and ensure top-notch customer service in our London store.
- Company: Join ONIVERSE, a global fashion retail leader with over 5,300 stores worldwide.
- Benefits: Enjoy monthly bonuses, staff discounts, generous holidays, and career growth opportunities.
- Why this job: Be part of a dynamic culture that values your skills and offers personal development.
- Qualifications: Passion for fashion, sales experience, and excellent communication skills are essential.
- Other info: Celebrate your birthday off with pay and enjoy extensive training to boost your career.
The predicted salary is between 28800 - 42000 £ per year.
Social network you want to login/join with:
STORE MANAGER – CALZEDONIA -London, united kingdom
col-narrow-left
Client:
Oniverse
Location:
Job Category:
Other
–
EU work permit required:
Yes
col-narrow-right
Job Reference:
f3d24aba359d
Job Views:
28
Posted:
22.06.2025
Expiry Date:
06.08.2025
col-wide
Job Description:
ONIVERSE is a renowned fashion retail company, specializing in underwear, beachwear, and hosiery, founded in Italy in 1986. Over the past three decades, we have grown into a global network with more than 5,300 stores in 56 countries. In the UK, we proudly operate under three beloved brands: Calzedonia, Intimissimi and Intimissimi Uomo.We are currently seeking an enthusiastic and reliable individual to join our company as a Store Manager at one of our CALZEDONIA stores based in London.Role Overview: reporting to the District Manager and Country Manager, the Store Manager is responsible for the overall operation and management of the store. This includes maintaining the highest standards of customer service and ensuring strict adherence to all Calzedonia UK Ltd policies and procedures.The Store Manager plays a crucial role in maintaining the brand’s reputation, driving growth, and ensuring an excellent customer experience.MAIN ACCOUNTABILITIES: Sales & Customer ServiceMaximize the turnover of the store setting daily and weekly sales targets.Demonstrate in-depth knowledge of Calzedonia products and brands.Deliver excellent customer service.Deal with customer returns and complaints. Visual & Store StandardsImplement all Visual Merchandising guidelines, standards and updates.Maintain window displays in accordance with Visual Manager guidelines.Ensure proper product presentation.Ensure a high standard of presentation and cleanliness of the store. Stock ManagementManage stock methodically and efficiently optimizing the stock levels through effective stock ordering.Maintain inventory integrity.Manage transfer of products within the business.Process deliveries efficiently.Ensure the stock room is clean and organised. People ManagementBe an excellent role model for your team, be visibly enthusiastic and motivated.Create a positive working environment motivating all staff members.Conduct performance appraisal of all team members every six months and set personal objectives.Deal with any disciplinary and grievance issues arising in consultation with the HR Manager.Develop and coach team members. Administration & FinanceAdhere to Calzedonia policy regarding till operations, the store safe and banking.Manage cover and weekly rota ensuring staffing levels are kept to the required Company standards.Ensure the Company’s Health & Safety policy is adhered to within the store.Ensure completion of general branch administration and paperwork.Ensure that any security issues are related to the District Manager immediately. Commercial AnalysisKnow daily, weekly and monthly store income & KPI`s.Be aware of all best selling stock within your store and the brand.Hold staff meetings in order for the store performance and objectives to be discussed.Check daily/weekly statistics and store performance and use the numbers in practice.Plan together with DM, VM and Visual & Event Coordinator for store promotions and key trading events when appropriate.Profile:Passion for Fashion: A deep enthusiasm for the fashion industry.Brand Enthusiasm: Demonstrates excitement for Calzedonia brands, products, and quality.Sales & Customer Service Experience: Proven experience in sales and customer service environments.Approachable: Comfortable and confident in engaging with a diverse range of customers.Adaptable & Confident Seller: Willing to take on new challenges and adapt to different selling situations.Professional Image: Consistently presents a polished and professional appearance.Interpersonal & Time Management Skills: Excellent communication and time management abilities. What do we offer:Monthly Bonus: Earn a monthly bonus based on store performance.Monthly Travel Scheme: Helps you manage your commuting costs.Staff Discount: Enjoy discounts on all Calzedonia UK brands and worldwide.Generous Uniform Allowance: Receive a uniform allowance per brand.34 Days Paid HolidaysExtensive Training: Comprehensive training on store performance statistics, people management, and communication skills.Career Progression and Personal Development: Opportunities for growth and development within the company.Referral Scheme: Benefit from our employee referral program.Birthday Off (Paid): Enjoy your birthday off with full pay as a special benefit.Join the ONIVERSE UK family now!Joining ONIVERSE means becoming part of a global family that prioritizes personal and professional development. We offer numerous opportunities for career advancement and believe in nurturing talent from within.If you’re looking for a career that’s dynamic, fulfilling, and full of growth opportunities, ONIVERSE is the place for you. Join us and be a part of a company that not only values your skills but also your potential.Apply now and don’t miss the chance to join us!We are committed to gender equality and fostering a fair, inclusive environment. We welcome applications from all individuals, regardless of background, and value the diversity that each person brings to our workplace.Take a look at our website for more information:
#J-18808-Ljbffr
STORE MANAGER - CALZEDONIA -London employer: oniverse
Contact Detail:
oniverse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land STORE MANAGER - CALZEDONIA -London
✨Tip Number 1
Familiarise yourself with Calzedonia's product range and brand values. Understanding their unique selling points will help you demonstrate your passion for the brand during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlighting your ability to motivate and develop staff will resonate well with the hiring managers.
✨Tip Number 3
Research the latest trends in fashion retail, especially in customer service and visual merchandising. Being knowledgeable about current industry practices can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Calzedonia. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace STORE MANAGER - CALZEDONIA -London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, customer service, and sales. Use keywords from the job description to demonstrate that you meet the specific requirements for the Store Manager position at Calzedonia.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your enthusiasm for the Calzedonia brand. Mention specific examples of how you've successfully managed teams or improved sales in previous roles.
Showcase Your Leadership Skills: In your application, emphasise your ability to motivate and develop team members. Provide examples of how you've created a positive working environment and handled performance appraisals or disciplinary issues.
Highlight Your Customer Service Experience: Detail your experience in delivering excellent customer service. Include any specific achievements, such as improving customer satisfaction scores or successfully managing customer complaints, to demonstrate your capability in this area.
How to prepare for a job interview at oniverse
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Share specific examples of how you stay updated with fashion trends and why you are particularly excited about Calzedonia's products.
✨Demonstrate Customer Service Skills
Prepare to discuss your previous experience in sales and customer service. Highlight situations where you successfully handled customer complaints or returns, showcasing your ability to maintain high standards of customer satisfaction.
✨Know Your Numbers
Familiarise yourself with key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you would use sales data to drive store performance and meet targets, as this is crucial for the Store Manager role.
✨Exhibit Leadership Qualities
Think about examples that demonstrate your leadership skills. Discuss how you have motivated a team in the past, managed conflicts, or conducted performance appraisals, as these are essential aspects of the Store Manager position.
