At a Glance
- Tasks: Deliver excellent customer service and meet sales targets in a vibrant retail environment.
- Company: Join ONIVERSE, a global fashion retail leader with a passion for personal development.
- Benefits: Enjoy monthly bonuses, staff discounts, and 28 days paid holiday.
- Other info: Comprehensive training and opportunities for career progression await you.
- Why this job: Be part of a dynamic team and grow your career in the fashion industry.
- Qualifications: Passion for fashion and experience in sales or customer service.
The predicted salary is between 20000 - 25000 £ per year.
ONIVERSE is a renowned fashion retail company, specializing in underwear, beachwear, and hosiery, founded in Italy in 1986. Over the past three decades, we have grown into a global network with more than 5,300 stores in 56 countries. In the UK, we proudly operate under three beloved brands: Calzedonia, Intimissimi and IUMAN/Intimissimi Uomo.
We are currently seeking an enthusiastic and reliable individual to join our company as a full-time (40 hours per week) Sales Assistant at our CALZEDONIA store located in Westfield White City.
Role Overview: As a strong communicator who enjoys working with the public, the Sales Assistant is responsible for delivering excellent customer service, meeting sales targets, and contributing to a positive team environment.
Key Functions and Responsibilities:
- Deliver excellent customer service to all customers
- Establish relationships with customers
- Introduce add-ons, promotions, and upcoming events to enhance the customer experience
- Assist customers in fitting rooms, providing measuring and fitting services when requested
- Prioritize customer needs while performing any task within the store
- Operate cash registers with accuracy, ensuring a professional service and clear explanation of offers and discounts
- Report any transaction discrepancies to the Store Manager
- Adhere to cash handling rules and regulations
- Maintain the cleanliness of the store in compliance with Health & Safety regulations (including hoovering and mopping)
- Ensure merchandise is displayed correctly according to company guidelines
- Stay vigilant about store security and report any suspicious behaviour to the appropriate personnel
- Assist in any area of the store as requested by the Store Manager, including stock room duties
- Perform additional duties as needed to support the smooth running of the business
Profile:
- Passion for Fashion: A deep enthusiasm for the fashion industry.
- Brand Enthusiasm: Demonstrates excitement for Calzedonia brands, products, and quality.
- Sales & Customer Service Experience: Proven experience in sales and customer service environments.
- Approachable: Comfortable and confident in engaging with a diverse range of customers.
- Adaptable & Confident Seller: Willing to take on new challenges and adapt to different selling situations.
- Professional Image: Consistently presents a polished and professional appearance.
- Interpersonal & Time Management Skills: Excellent communication and time management abilities.
What do we offer:
- Monthly Bonus: Earn a monthly bonus based on store performance.
- Monthly Travel Scheme: Available after six months of employment within the company.
- Staff Discount: Enjoy discounts on all Calzedonia UK brands and worldwide.
- Generous Uniform Allowance: Receive a uniform allowance per brand.
- 28 Days Paid Holidays
- Extensive Training: Comprehensive training on product knowledge and customer service.
- Career Progression and Personal Development: Opportunities for growth and development within the company.
- Referral Scheme: Benefit from our employee referral program.
- Birthday Off (Paid): Enjoy your birthday off with full pay as a special benefit.
Join the ONIVERSE UK family now! Joining ONIVERSE means becoming part of a global family that prioritises personal and professional development. We offer numerous opportunities for career advancement and believe in nurturing talent from within. If you’re looking for a career that’s dynamic, fulfilling, and full of growth opportunities, ONIVERSE is the place for you. Join us and be a part of a company that not only values your skills but also your potential. Apply now and don’t miss the chance to join us!
SALES ASSISTANT FULL-TIME CALZEDONIA - WESTFIELD White City London, UK Sales Points employer: oniverse
At ONIVERSE, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values personal and professional growth. As a Sales Assistant at our Calzedonia store in Westfield White City, you'll enjoy competitive benefits such as a monthly bonus, generous staff discounts, and extensive training, all while being part of a supportive team that encourages career progression. Join us to experience a fulfilling career in the fashion retail industry, where your passion for style and customer service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land SALES ASSISTANT FULL-TIME CALZEDONIA - WESTFIELD White City London, UK Sales Points
✨Tip Number 1
Get to know the brand! Before your interview, dive into Calzedonia's products and values. Show us that you’re not just another candidate but someone who genuinely loves what we do.
✨Tip Number 2
Practice your people skills! As a Sales Assistant, you'll be chatting with customers all day. Role-play with a friend or family member to get comfortable with engaging and selling.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look polished and professional. We want to see that you understand the fashion industry and can represent our brand well.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the ONIVERSE family!
We think you need these skills to ace SALES ASSISTANT FULL-TIME CALZEDONIA - WESTFIELD White City London, UK Sales Points
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Mention any relevant experience or personal interests that connect you to the Calzedonia brand. We want to see your enthusiasm!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your sales and customer service experience, and how it aligns with what we’re looking for. A personal touch goes a long way!
Be Professional Yet Approachable:In your written application, strike a balance between professionalism and approachability. Use a friendly tone while maintaining a polished image. We’re looking for someone who can connect with our customers!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining the ONIVERSE family!
How to prepare for a job interview at oniverse
✨Know Your Fashion
Brush up on your knowledge of Calzedonia's products and the fashion industry. Being able to discuss current trends or specific items will show your passion for fashion and help you connect with the interviewers.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you've gone above and beyond for a customer, as this role heavily focuses on delivering excellent service and building relationships.
✨Dress to Impress
Since this is a fashion retail position, make sure to present yourself in a polished and professional manner. Choose an outfit that reflects your understanding of style while also being comfortable and appropriate for the role.
✨Show Enthusiasm
Let your excitement for the brand shine through during the interview. Talk about why you love Calzedonia and how you can contribute to the team’s success. A positive attitude can make a big difference!
