At a Glance
- Tasks: Lead a team, drive sales, and ensure exceptional customer service in a vibrant retail environment.
- Company: Join ONIVERSE, a global fashion retail leader with a passion for personal development.
- Benefits: Enjoy a monthly bonus, staff discounts, generous holidays, and career progression opportunities.
- Other info: Flexible working hours and a supportive company culture await you.
- Why this job: Be part of a dynamic team that values your skills and offers real growth potential.
- Qualifications: Retail management experience and a passion for fashion are essential.
The predicted salary is between 25000 - 31200 £ per year.
ONIVERSE is a renowned fashion retail company, specializing in underwear, beachwear, and hosiery, founded in Italy in 1986. Over the past three decades, we have grown into a global network with more than 5,300 stores in 56 countries. In the UK, we proudly operate under three beloved brands: Calzedonia, Intimissimi and IUMAN/Intimissimi Uomo.
We are looking for a motivated and experienced Assistant Store Manager to join one of our Intimissimi stores in London.
Main responsibilities- Support the District Manager in leading the team and daily store operations.
- Drive sales performance and support the team in achieving KPIs (ATV, UPT, CCR and sales targets).
- Coach, motivate and develop team members to deliver exceptional customer service.
- Organise daily priorities, delegate tasks and ensure smooth store operations.
- Oversee stock replenishment, visual merchandising and store presentation.
- Support recruitment, onboarding and training of new team members.
- Ensure full compliance with company policies, health & safety procedures and operational standards.
- Previous experience in a retail supervisory or management role.
- A passion for fashion and delivering outstanding customer service.
- Strong leadership and communication skills.
- Commercial awareness and a results-driven mindset.
- Excellent organisational and problem-solving abilities.
- Flexibility to work weekdays, weekends and bank holidays.
- Monthly Bonus: Earn a monthly bonus based on store performance.
- Monthly Travel Scheme
- Staff Discount: Enjoy discounts on all Calzedonia UK brands and worldwide.
- Generous Uniform Allowance: Receive a uniform allowance per brand.
- 32 Days Paid Holidays
- Extensive Training: Comprehensive training on store performance statistics, people management, and communication skills.
- Career Progression and Personal Development: Opportunities for growth and development within the company.
- Referral Scheme: Benefit from our employee referral program.
- Birthday Off (Paid): Enjoy your birthday off with full pay as a special benefit.
Join the ONIVERSE UK family now! Joining ONIVERSE means becoming part of a global family that prioritizes personal and professional development. We offer numerous opportunities for career advancement and believe in nurturing talent from within. If you’re looking for a career that’s dynamic, fulfilling, and full of growth opportunities, ONIVERSE is the place for you. Join us and be a part of a company that not only values your skills but also your potential.
Apply now and don’t miss the chance to join us!
ASSISTANT STORE MANAGER FULL-TIME - INTIMISSIMI, London Sales Points employer: oniverse
Oniverse is an excellent employer that fosters a vibrant work culture where creativity and passion for fashion thrive. Located in the bustling Westfield Stratford, employees benefit from flexible hours, opportunities for professional growth, and a supportive team environment that values individual contributions. Join us to be part of a global family dedicated to nurturing talent and delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land ASSISTANT STORE MANAGER FULL-TIME - INTIMISSIMI, London Sales Points
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like oniverse, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like oniverse!
We think you need these skills to ace ASSISTANT STORE MANAGER FULL-TIME - INTIMISSIMI, London Sales Points
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at oniverse, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at oniverse and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show oniverse that you’re ready to jump in and contribute right away!
How to prepare for a job interview at oniverse
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
