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- Tasks: Handle office admin, customer service, and resolve queries in a dynamic environment.
- Company: Join a well-established and growing business with a supportive culture.
- Benefits: Earn up to £26,000, enjoy 23 days holiday, plus bank holidays and pension.
- Why this job: Gain exposure to various business areas and develop your skills with training opportunities.
- Qualifications: A driving license is preferred; customer service experience is a plus.
- Other info: Progressive career paths available with investment in your professional development.
The predicted salary is between 23400 - 28600 £ per year.
West Bergholt
Ref: GA265
Salary: Up to £26,000, 23 days holiday, plus Bank Holidays, Pension
Given the office location, a driving license and car is preferable, unless you live in West Bergholt.
Rare opportunity to join a well-established and growing business, in what is being described as the perfect position to gain exposure to different areas of a dynamic, fast-moving business.
Reporting to the Managing Director, this position will include a mix of duties all of which you will be trained on:
- General office administration
- Answering and directing calls and emails
- Customer service, including setting up accounts, collating customer information and recording details
- Logging and resolving customer complaints ensuring compliance.
Once proven to be comfortable and capable in this position there are a number of progressive routes to take in order to progress; this company will invest in training, external courses and will support you on your journey.
For more information call Greg Alton at Onit Recruitment or simply hit the ‘Apply Now’ button. No details will be submitted without your consent.
Administrator / Customer Service in West Bergholt employer: Onit Recruitment
Contact Detail:
Onit Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator / Customer Service in West Bergholt
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role involves customer service, being able to articulate your thoughts clearly and confidently is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Administrator / Customer Service in West Bergholt
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. We want to see how your skills match the job description, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how you can contribute to our dynamic team. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since this role involves answering calls and emails, make sure your written application reflects your communication skills. Clear, concise language will show us you’re ready to handle customer queries with ease.
Apply Through Our Website: We encourage you to hit that ‘Apply Now’ button on our website! It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Onit Recruitment
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role involves customer service, be prepared to discuss your previous experiences in this area. Think of specific examples where you resolved complaints or provided exceptional service. This will demonstrate your capability and readiness for the position.
✨Prepare for Common Questions
Anticipate common interview questions related to administration and customer service. Practice your responses to questions like 'How do you handle difficult customers?' or 'What tools do you use for office administration?' This will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, make sure to ask thoughtful questions about the role and the company. Inquire about training opportunities or potential career progression. This shows that you're serious about your future with them and eager to grow within the company.
