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For Companies At a Glance
- Tasks: Coordinate sales activities and build strong customer relationships in the aerospace industry.
- Company: Dynamic aerospace company focused on customer satisfaction and innovation.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Opportunity for growth in a supportive and engaging workplace.
- Why this job: Join a fast-paced team and make a real impact on customer experiences.
- Qualifications: 2 years of B2B sales experience and proficiency in CRM software.
The predicted salary is between 30000 - 40000 £ per year.
Our client is in the business of aerospace industry. They are currently seeking a Customer Sales Coordinator who will be responsible for creating and retaining customer loyalty and preference by establishing rapport with the customer, administering customer-focused programs, and processing orders in an efficient and accurate manner.
Job Dimension (Scope)
- Liaise between customers and cross-functional internal teams in a fast-paced global work environment to ensure the timely processing of customer RFQs; spot quote follow up; purchase order review; and order entry activities.
- Manage all post-order administration activities (i.e. date changes, quantity changes, expedites, etc.), review open order reports and proactively resolve order holds for the successful delivery of products and services according to customer needs.
- Collaborate closely with other sales staff and often liaise with internal teams such as Product Management, Quality, and Materials Management regarding issues such as pricing, delivery, and terms to ensure the accuracy of quotes and to address customer inquiries and facilitate the timely and effective resolution of customer concerns and disputes.
- Build and maintain strong, long-lasting customer relationships with a portfolio of assigned customers; develop a trusted advisor relationship with key customer stakeholders and decision-makers; and listen to understand the customer’s environment, influences, and challenges in the interest of building customer loyalty and creating exceptional customer experiences.
- Perform other tasks and projects as required to meet customer and organizational needs.
Job Requirements
- At least 2 years of relevant working experience interfacing directly with customers in a B2B sales or service environment.
- Commercially driven and customer-oriented person.
- Proficiency with ERP software and Salesforce or similar CRM applications.
- Reliable, amicable, and professional team player, driven to provide outstanding service to customers.
- Strong verbal, written and interpersonal skills sufficient to write business correspondence and to converse professionally with customers, vendors, and internal personnel.
- Detail oriented with strong organization and time management skills.
- Must be self-motivated and able to proactively manage time to meet deadlines and commitments and is achievement focused.
Sales Coordinator employer: ONION SEARCH PTE. LTD.
Contact Detail:
ONION SEARCH PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the aerospace industry on LinkedIn or at local events. Building connections can lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, and think about how your skills as a Sales Coordinator can help them achieve their goals.
✨Tip Number 3
Practice your pitch! Be ready to explain how you can create and retain customer loyalty. Use examples from your past experience to show how you've successfully managed customer relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Sales Coordinator role. Highlight your experience in customer service and any relevant skills, like using ERP software or CRM applications. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer relationships and your ability to work in a fast-paced environment. Let us know why you're the perfect fit for this role and how you can help us create exceptional customer experiences.
Showcase Relevant Experience: When detailing your work history, focus on your B2B sales or service experience. We love seeing how you've built strong customer relationships and resolved issues effectively. Be specific about your achievements and how they relate to the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at ONION SEARCH PTE. LTD.
✨Know Your Customer
Before the interview, research the aerospace industry and the specific company you're applying to. Understand their products, services, and customer base. This will help you demonstrate your knowledge and show that you're genuinely interested in building strong customer relationships.
✨Showcase Your Communication Skills
As a Sales Coordinator, you'll need to communicate effectively with customers and internal teams. Prepare examples of how you've successfully resolved customer issues or collaborated with colleagues in the past. Practise articulating these experiences clearly and confidently.
✨Demonstrate Your Organisational Skills
Highlight your ability to manage multiple tasks and deadlines. Bring examples of how you've organised your workload in previous roles, especially in fast-paced environments. This will reassure the interviewer that you can handle the demands of the position.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company's culture, team dynamics, and expectations for the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.