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For Companies At a Glance
- Tasks: Be the go-to person for clients, ensuring their needs are met and relationships are built.
- Company: Join a leading IT service provider focused on Information Security and Data Privacy.
- Benefits: On-the-job training, competitive salary, and opportunities for career growth.
- Other info: Dynamic work environment with a focus on client satisfaction and project success.
- Why this job: Make a real impact by helping clients and driving business success.
- Qualifications: Bachelor's degree required; must be proactive and a team player.
The predicted salary is between 25000 - 32000 £ per year.
Our client is an IT service provider focused on Information Security and Data Privacy domains. They are currently seeking an Account Manager to be part of the team. The Account Manager serves as the primary point of contact for clients and acts as an ambassador of the company. As such, the Account Manager is expected to provide consistent excellence in customer service to uphold the company brand name. To do so, the Account Manager must strive to understand client needs and accurately communicate these needs to the project team. It is of utmost importance that the Account Manager takes ownership to build client relationships and encourage new and repeat business opportunities.
Job Dimension (Scope)
- Review of major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure that client expectations are met.
- Adhere to procedures and processes when delivering client requests.
- Solve client issues and report any unsolved issues to the Director promptly.
- Follow up closely with contracts and contract renewals for new projects/works for clients.
- Be responsible for change orders, invoices, and follow up on payment collection.
- Achieve quarterly sales quota and ensure project profitability.
- Aware of and in pursuit of account growth and new business opportunities.
- Work closely with project teams to maintain continuous knowledge of project status and aid identification of potential challenges and/or opportunities within or related to projects.
- Communicate and represent client goals and interests to the project team.
- Provide regular two-way communication between the client and team to ensure uniform team representation and professional management of client expectations.
- Understand company capabilities and services to accurately inform clients and potential clients of company products and suitable business solutions.
Requirement
- Minimum Bachelor Degree, and on-job training will be provided.
- High level of initiative and a team player.
- Plans and carries out responsibilities with minimal supervision.
- Client and people centric.
IT Account Manager (Degree Holder/ On-Job-Training Provided) employer: ONION SEARCH PTE. LTD.
Contact Detail:
ONION SEARCH PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Account Manager (Degree Holder/ On-Job-Training Provided)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the IT industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or clients, make sure you can clearly communicate your skills and what you bring to the table. A confident and concise introduction can make all the difference.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you fresh in their minds. It shows you’re genuinely interested in the role and helps build that all-important relationship with your potential employer.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace IT Account Manager (Degree Holder/ On-Job-Training Provided)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of IT Account Manager. Highlight any relevant experience in customer service, client management, or IT projects. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about information security and data privacy. Show us how your skills align with our needs and how you can help build strong client relationships.
Showcase Your Communication Skills: As an Account Manager, communication is key! In your application, demonstrate your ability to convey complex ideas simply and effectively. We love candidates who can bridge the gap between clients and project teams.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at ONION SEARCH PTE. LTD.
✨Know Your Client
Before the interview, research the company and its clients. Understand their needs in the Information Security and Data Privacy domains. This will help you demonstrate how you can effectively communicate client goals to the project team.
✨Showcase Your Customer Service Skills
As an Account Manager, excellent customer service is key. Prepare examples from your past experiences where you successfully resolved client issues or built strong relationships. This will show that you can uphold the company brand name.
✨Demonstrate Initiative and Teamwork
Be ready to discuss how you take ownership of your responsibilities and work well within a team. Highlight instances where you've planned and executed tasks with minimal supervision, as this aligns with what they’re looking for.
✨Understand the Role's Scope
Familiarise yourself with the job dimensions outlined in the description. Be prepared to talk about how you would handle major deliverables, contract renewals, and achieving sales quotas. This shows you’re serious about the role and understand what’s expected.