Oni in Oxford is seeking a senior Customer Success leader to own the post-sale experience for its Nanoimager customers. You will guide field service engineers, ensure renewals, and shape a scalable service organisation that increases uptime and adoption.
You will build cross-functional processes, manage service P&L, and develop AI-enabled support to improve response times. The role offers a dynamic, inclusive environment with competitive compensation and comprehensive benefits.
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Head of Global Customer Success & Service Operations in Oxford employer: Oni
ONI in Oxford is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among cross-disciplinary teams. Employees benefit from opportunities for professional growth in cutting-edge technology, particularly in the fields of image processing and microscopy, while enjoying a supportive environment that values creativity and research impact.
