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- Tasks: Inspect properties for damp and mould, ensuring effective maintenance solutions.
- Company: Join Ongo, a forward-thinking property services team.
- Benefits: 30 days holiday, paid volunteering, and discounts at local cafes.
- Why this job: Make a real difference in people's homes while developing your skills.
- Qualifications: Experience in construction or maintenance, with strong problem-solving abilities.
- Other info: Flexible working options and a commitment to inclusivity.
This is a position working for Ongo.
Salary: £38,668
Job Summary:
To carry out property inspections on behalf of the Maintenance team and play a pivotal role in the successful delivery and completion of maintenance works relating to damp, mould, disrepair, complaint outcomes actions and complex repair cases. To assist the wider maintenance team in the provision of pre and post inspections across the Properties Directorate.
Benefits of working with Ongo include:
- 30 days paid holiday plus bank holidays and your birthday off
- Exceptional leave
- 15 hours per year paid volunteering
- Annual pay review
- Mileage reimbursement at 46p per mile
- Free parking (pass provided)
- “No sick days” voucher
- 9.5% pension contribution (Aviva)
- 3x salary life assurance policy
- Enhanced maternity/paternity pay
- Simply Health package (including Pro-counselling for family members)
- Housing Perks
- Agile working
- Home working equipment provided
- Local gym discounts
- Discounts at Costa and Starbucks (town centre)
- Car lease scheme
Main Responsibilities:
- Responsible for diagnosing the cause of general property disrepair in relation to condensation, damp and mould in properties and specifying suitable remediation through a single or multi-stage approach.
- Carrying out pre and post inspection, both in person and virtually where required for planned and contractor works as well as standard reactive maintenance surveys.
- Produce detailed reports concerning findings including options for remedial solutions. To determine any other works required whilst on site and highlight to the Works Planners through the use of the systems in place.
- Be able to work to strict timescales for Awaab’s law and despair deadlines.
- Support the Damp, Mould & Disrepair Manager to drive continuous improvement of damp, mould, disrepair and general maintenance works.
- To carry out repairs where possible as part of the Maintenance teams on site.
- To support the Damp, Mould & Disrepair Manager in the management of trade colleagues and contractors whilst on site.
- To ensure that all customer and/or property information and/or data is up to date and passed to the relevant staff member. Identify how data collected could be used to improve performance.
- To provide a customer-focused service through advice, information, and effective liaison with appropriate colleagues with regards to damp & mould, disrepair & maintenance.
- Ensure that inspections and works are completed in line with the Maintenance Policy and Damp and Mould Policy/Guidance.
- Liaise with other supervisors and the Works Planners to monitor delivery and make any necessary adjustments between teams to ensure optimum utilisation of staff to meet service requirements.
- The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo’s Safeguarding policies and procedures.
Skills, Competence, Experience Required:
- A formal qualification or significant experience in a construction/maintenance related area.
- Computer literate and competent in the use of Microsoft office applications.
- Knowledge and experience of Health & Safety regulations and its practical implementation.
- Knowledge of general construction techniques.
- Experience of diagnosing building defects.
- Excellent Customer Service skills and the ability to resolve issues and complaints for our tenants.
- Excellent communication skills.
- Good problem-solving skills.
- Previous experience of working to timescales.
- Working as part of a team, as well as on an individual basis.
- Ability to work flexibly, including evening/weekend working.
- Full driving licence.
Closing date for applications is Monday 2 February. Interviews to be held week commencing Monday 9 February.
We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, including those from ethnically diverse communities, disabled individuals, and others who may require workplace adjustments. If you require any support during the application process, please let us know, and we will be happy to assist.
Damp & Mould Surveyor in Scunthorpe employer: Ongo Recruitment
Contact Detail:
Ongo Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Damp & Mould Surveyor in Scunthorpe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Ongo. Understand their values, mission, and the specifics of the Damp & Mould Surveyor role. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to property maintenance and customer service. Think about your past experiences and how they relate to the skills needed for this role. We can help you with mock interviews if you need it!
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss specific examples where you've diagnosed issues or resolved complaints in previous roles. Highlighting your ability to think on your feet will impress the interviewers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Damp & Mould Surveyor in Scunthorpe
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Damp & Mould Surveyor role. Highlight your relevant experience in property inspections and maintenance, and don’t forget to mention any specific skills that match the job description.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled issues in the past, especially related to damp, mould, or disrepair. We love seeing candidates who can think on their feet and come up with effective solutions!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We want to see your qualifications and experience without having to sift through unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Ongo Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of damp, mould, and disrepair. Familiarise yourself with common issues, diagnostic techniques, and remediation methods. Being able to discuss specific cases or examples from your experience will show that you're not just knowledgeable but also practical.
✨Showcase Your Customer Service Skills
Since this role involves liaising with tenants and resolving complaints, be prepared to share examples of how you've successfully handled customer service situations in the past. Highlight your communication skills and ability to empathise with clients, as this is crucial for the job.
✨Demonstrate Teamwork
This position requires collaboration with various teams, so be ready to discuss your experience working in a team environment. Share examples of how you've contributed to team success and how you handle conflicts or differing opinions within a group.
✨Prepare Questions
Interviews are a two-way street, so think of insightful questions to ask about the role, the team, and Ongo's approach to maintenance. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
