Gas Engineer in Scunthorpe

Applicants will be required to participate on an Out of Hours rota

Job Summary

The Gas Engineer / Plumber delivers high‑quality gas and plumbing repairs across occupied and empty homes. The role includes servicing, diagnostics, repairs and installations to domestic heating and plumbing systems, ensuring all work is completed safely, efficiently and in full compliance with statutory, regulatory and organisational standards.

Benefits of working with Ongo include:

• 30 days paid holiday plus bank holidays and your birthday off
• Exceptional leave
• 15 hours per year paid volunteering
• Annual pay review
• Mileage reimbursement at 55p per mile
• Free parking (pass provided)
• 3x salary life assurance policy
• Enhanced maternity/paternity pay
• Simply Health package (including Pro-counselling for family members)
• Home working equipment provided
• Local gym discounts
• Discounts at Costa and Starbucks (town centre)
• Car lease scheme

Main Responsibilities

• Carry out annual gas services, landlord safety checks and appliance testing in line with Gas Safety Regulations, including issuing the required compliance certificates.
• Diagnose, repair and maintain domestic boilers, heating systems and associated components, including central heating systems, cookers and hobs.
• Undertake plumbing repairs including pipework, sanitaryware, drainage, hot water systems and cold‑water storage tanks.
• Install, repair and maintain vented and unvented cylinders, pumps, valves, TMVs and modern water‑heating technologies.
• Complete minor multi‑trade tasks to support first‑time fix and reduce disruption for residents, including bath frame installation and repair where required.
• Identify additional works and raise accurate follow‑on tasks including materials required.
• Use mobile devices and digital systems to record work, materials, time and compliance data.
• Communicate clearly with residents about the work required, timescales and follow‑up actions.
• Ensure homes are left clean, tidy and safe after every visit.
• Support apprentices and trainees through on‑site guidance and role modelling.
• Work collaboratively with planners, supervisors, stores and colleagues to deliver an efficient service.
• Carry out emergency response duties as required, including responding to heating failures, water leaks and other urgent domestic safety issues.
• Install, service and maintain renewable and low‑carbon heating and water technologies, including ASHPs, MVHR systems and other modern heating technologies, where trained and competent.
• The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo’s Safeguarding policies and procedures.

Skills, Competence, Experience Required

• Full UK driving licence.
• Proven experience in domestic gas servicing, repairs and maintenance, including annual servicing of boilers and appliances.
• Proven experience of plumbing repairs and installations in occupied and empty homes.
• Knowledge of Health & Safety, COSHH and safe working practices including carrying out dynamic risk assessments.
• Strong customer service and communication skills.
• Commitment to ongoing CPD and maintaining up‑to‑date knowledge of regulations and technologies.
• Experience with renewable heating technologies (e.g., ASHP, MVHR).
• Experience installing or maintaining TMVs.
• Experience with cold‑water storage tanks and associated installations.
• Experience working in social housing or high‑volume domestic environments.
• Ability to use mobile apps and job management systems.
• Experience in out‑of‑hours or emergency response rotas.

Close date for applications Friday 2 October at noon.

For more about us, visit www.ongo.co.uk

We want our organisation to reflect the communities we serve, and we actively encourage applications from candidates of all backgrounds, particularly those from groups currently under‑represented in our workforce.

As a Disability Confident Employer, we are committed to creating an inclusive and accessible recruitment process. This means we actively encourage disabled candidates to apply, we work to remove barriers within our recruitment practices, and we guarantee to consider applicants with a disability who meet the essential criteria for the role.

If you need any adjustments at any stage of the recruitment process, please let us know. We are happy to support you to ensure you can perform at your best.